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Zenefits Was the Perfect Startup, Then It Self-Disrupted

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Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#161
post #97

They are anything but the perfect startup. As an early ZenPayroll engineer, I'm biased but also informed. That company was a shitshow from day one. Their recklessness caused a few sleepless nights for our team including one time they overwrote every bank account number (by scripting our front end, after asking SMB users for their passwords and storing them in spreadsheets.) This caused tens of millions of dollars in…

Zenpayroll's hands aren't clean either. I have a friend who helped build out one of their offices. There was an absurdly long courtship of literally backbreaking labor (she was going for an administrative role) mixed with dinners with executives only to be told that she wasn't a fit. Her follow up emails to figure out what could have possibly went wrong weren't returned. Oh the irony of a HR startup treating other hu…

I won't argue with you there. The interview process is quite involved and oftentimes far too many cooks in the kitchen. It comes from a good place (a bad hire is much worse than missing out on a good one), but not giving feedback is inexcusable.

As for the irony, I could not agree more.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#162
post #139

Earlier quoted context omitted.

AirBnB, PayPal & Uber are better examples. The "follow the rules period crowd" would never have let them succeed. Is that really what we want?

With exception of PayPal, of which I know nothing that would explain them being included in this list, I'd say yes - that's exactly what we want. AirBnB and Uber are burning social trust to make money, they're literally poisoning the society. And to (literally!) add insult to injury, Uber management are also being assholes about the whole process.

It seems like your "poisoning the society" claim is highly subjective, based on how you perceive their actions and what you think is the the "ideal" society.

For me, and presumably a bunch of other people, AirBnB and Uber provide really services far superior to their predecessors.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#163
post #3

So a company that blatantly cheated will pay some fines and still be worth billions. The founders and early employees will all be rich, or richer than they were when they started. The investors will get a very healthy return. The lesson: break the rules and grow so fast that by the time regulators catch up, you can put on a show of reforming and still keep most of the value that you created. Admirable disruption or h…

This isn't unique to the start-up world. The banking sector[1] and automakers[2][3] provide some prominent recent examples of similar behavior.

[1]: http://www.sec.gov/spotlight/enf-actions-fc.shtml

[2]: http://www.nbcnews.com/news/us-news/gm-justice-department-re...

[3]: http://www.nytimes.com/2014/03/20/business/toyota-reaches-1-...

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#164
post #139

Earlier quoted context omitted.

AirBnB, PayPal & Uber are better examples. The "follow the rules period crowd" would never have let them succeed. Is that really what we want?

With exception of PayPal, of which I know nothing that would explain them being included in this list, I'd say yes - that's exactly what we want. AirBnB and Uber are burning social trust to make money, they're literally poisoning the society. And to (literally!) add insult to injury, Uber management are also being assholes about the whole process.

In what way are they burning trust? I wouldn't have trusted my AirBnB host if it weren't for AirBnB.

Now I say to other people "don't worry, AirBnB hosts won't harvest your organs or anything" and they may begin trusting AirBnB hosts (or hosts in general) more.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#165

Earlier quoted context omitted.

Being non-compliant with the law is unjust in a society where people value rule of law. You can't just ignore laws that you disagree with. If you don't like a law, you should write your representative and try to fix it. That's a farce now of course, but we should fix the process so that it's not any more.

It's a lot harder to change a regulation when nobody has any idea what the landscape looks like without it, or how people could function without the incumbents that benefit from that regulation. Someone building a service people genuinely want, creating something useful that didn't exist before, and not doing any harm to people by doing so, may choose to go ahead and build it to prove that it's possible and sensible…

The morality is in following the law of the land regardless of your personal assessment of the law's merits or your personal assessment of the motives of the legislators. This should happen unless the law violates some fundamental human right. Respecting the rule of law is a moral principle.

Morally speaking, the law should be honored while it is in force, and if it is not a good law, it should be altered through the means provided by the political system.

Pragmatically speaking, implementing that moral ideal is becoming increasingly difficult, as governments reach farther and farther into daily commerce, become increasingly impenetrable to anyone of ordinary means, and fail to cope with the rapid social changes driven by new technologies.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#166
post #97

They are anything but the perfect startup. As an early ZenPayroll engineer, I'm biased but also informed. That company was a shitshow from day one. Their recklessness caused a few sleepless nights for our team including one time they overwrote every bank account number (by scripting our front end, after asking SMB users for their passwords and storing them in spreadsheets.) This caused tens of millions of dollars in…

I'm confused, are Zenefits/Zenpayroll the same company?

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#167
post #3

So a company that blatantly cheated will pay some fines and still be worth billions. The founders and early employees will all be rich, or richer than they were when they started. The investors will get a very healthy return. The lesson: break the rules and grow so fast that by the time regulators catch up, you can put on a show of reforming and still keep most of the value that you created. Admirable disruption or h…

> The investors will get a very healthy return.

From the company's wiki page:

> In July 2013, Zenefits announced the completion of a seed round led by Venrock and Maverick Capital, with investors including Andreessen Horowitz, Yuri Milner, General Catalyst Partners, Garry Tan, Justin Kan and Alexis Ohanian. The round also included angel investments from Box co-founder and CEO Aaron Levie, Quora co-founder Charlie Cheever, former Googler and Twitter VP of Corporate Strategy Elad Gil, Weebly co-founder David Rusenko, former Googler and Badoo COO Ben Ling, Google’s Head of Spam Slamming Matt Cutts, BuildZoom co-founder and CEO David Petersen, and Inkling co-founder and CEO, Matt MacInnis. (...) Including the company's initial US$372,000 raised from Y Combinator,

Sad to see people like Alexis Ohanian and Matt Cutts in there, people that I personally respect. It's also interesting that Y Combinator and their founders haven't said anything of interest regarding this whole mess since it started, or maybe they're all waiting for it to calm down and for business to proceed as usual.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#168
This question is a bit troll-like, but how did the law-stretching/break of AirBnB and Uber not have the huge negatives consequences for them as it did for Zenefits.

One can make the argument that AirBnB has tried to finesse things more than Uber, but in any case I do think Zenefits/Uber/AirBnB would make a good B-School regulatory case study.

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#169
post #20
post #3

So a company that blatantly cheated will pay some fines and still be worth billions. The founders and early employees will all be rich, or richer than they were when they started. The investors will get a very healthy return. The lesson: break the rules and grow so fast that by the time regulators catch up, you can put on a show of reforming and still keep most of the value that you created. Admirable disruption or h…

Actually this how many successful people do it. It is better to break the rules and profit from it and if caught, pay a small fine and keep your ill gotten gains. I've learned this long time ago (watching coworkers, family, etc) but will probably never do it myself because I'm just not that kind of person.

every sillicon valley investor knows it, the very famous quote "break the rules and ask for forgiveness later" plenty doing it from Zenefits, to Uber and AirBnb...

Re: Zenefits Was the Perfect Startup, Then It Self-Disrupted

#170
post #3

So a company that blatantly cheated will pay some fines and still be worth billions. The founders and early employees will all be rich, or richer than they were when they started. The investors will get a very healthy return. The lesson: break the rules and grow so fast that by the time regulators catch up, you can put on a show of reforming and still keep most of the value that you created. Admirable disruption or h…

To be fair, the cheating was quite minor. They used a macro to click through a powerpoint. Employees were still tested on the content of the powerpoint and not permitted to sell insurance without passing the test. In short, the law they broke was learning the material too rapidly. I'd happily call this admirable disruption. The real failure lies with the California regulators who made it a crime to click through a po…

The article contains an example of a person who had failed to pass the insurance brokers' licensing exam for several months but who was still selling insurance policies to clients. I reckon he/she wasn't the only one in that situation inside the company.
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