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iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

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Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#481
post #476
post #4

I run a repair shop. We've repaired over 3,000 Apple devices for customers. We are always chatting with our customers, so we get a ton of feedback from them about what they're doing with their phones. We hear a few things consistently: 1) Providers have switched from "free upgrades every 2 years" to a plan cost and a monthly phone cost, so people now really know how much their phone costs--and many would rather save…

Dont worry, Apple will force the upgrade the same way they always have. Make the next version of iOS so freaking slow on older devices that its unbearable to use. People that stay on iOS[789] will eventually be forced to upgrade in order to get their necessary app updates. My poor iPad 2 is so slow on iOS9 that its unbearable to use for any length of time. A5's are unbearable, A6's are not far behind.

I hate hate HATE how standard practice this is. My 5C doesn't have night shift, for seemingly NO reason other than being the "value" iphone.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#482
post #4

I run a repair shop. We've repaired over 3,000 Apple devices for customers. We are always chatting with our customers, so we get a ton of feedback from them about what they're doing with their phones. We hear a few things consistently: 1) Providers have switched from "free upgrades every 2 years" to a plan cost and a monthly phone cost, so people now really know how much their phone costs--and many would rather save…

Hey Erica, hope you've been well!!! Do you have any thoughts on the software side of things? Personally, I think Steve Jobs rolls in his grave every time yet another crappy iOS update gets issued. It's led to a general distrust of anything "forward-moving", and that's led to a distrust in the newer phones too. Would your customers agree?

From what I can tell, our customers generally fall into 2 camps: 1) Upgrade software whenever it's available and their phone prompts them or 2) Have been burned by an update or don't trust them for some reason, and almost never upgrade. Their computers follow a similar pattern.

I don't have much to say about the software side, though one of the biggest problems we see is that people constantly run out of space on the lower-end 16GB phones, and the way Apple handles that is completely unintuitive.

If Apple is going to continue to sell phones with such limited storage, they really need a better way to manage that storage and allow people to move items to the cloud or delete them more easily than just scrolling through a seemingly-infinite list of photos and videos.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#483
post #440

Earlier quoted context omitted.

As a Windows phone refugee living in Androidland (seriously MS, was it so hard to make a worthy successor for the 930 along with not completely abandoning the rest of the range?) live tiles is the feature I miss the most :(

What about widgets isn't enough for you?

Only a minority of the apps have them (and even fewer of those are remotely good/configurable), absolutely no consistency in the design between widgets and how they're a mix of background and icon. WP just had fantastic design patterns all around.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#484

Earlier quoted context omitted.

3D Touch is Apple's gimmicky answer to Microsoft's gimmicky Windows 8 Live Tiles. It's the feature you never knew you never needed :) BTW, thanks for the tip on the iMessage timestamps, their "seeming" absence was an obnoxious nitpick when I switched to an iPhone.

Anyone know if it's possible with FB Messenger?

You can tap a message and a timestamp appears above it.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#485
post #108

Earlier quoted context omitted.

There is something fundamentally wrong with our system that "growth" is used as the main metric for assessing business success. It's growth for the sake of growth (and more $), and not deploying business to solve hard customer problems and to make the world a little bit better.

growth for the sake of growth Working at a small shop now, and seeing this same behavior, it's a little frightening. In our case, and from my perspective coming from a couple of startups more recently, and large enterprises prior to that: terrifyingly frustrating for a number of reasons. I'm in a great spot to make suggestions from my accumulated past, but the team and management seem terrified to make the jump and h…

Wow, are you me?

Every morning we have a company wide meeting where capturing more market share is a recurring theme. And immediately after that meeting yesterday in a developers only meeting, an inordinately large amount of time was spent on discussing how we can introduce new features yet still accommodate those of our customers who don't have internet access.

Because, as you know, if you want to capture more market share with software in 2016, you want to focus on people who don't have internet.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#486
post #404

Earlier quoted context omitted.

The 5X is slower in single thread code than the Nexus 5 from 2013. It has 6 rather than 4 cores but not many apps can take advantage.

Nexus 5 is one of the all-time greats of the smartphone era.

i have a nexus 5: it has serious issues with wifi and network toggling, and it's camera is total shit.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#487

Earlier quoted context omitted.

Apple doesn't innovate terribly much, there were smart phones before the iPhone, the iPhone was just a better one. There were tablets before the iPad and the iPad was just a better tablet. Apple's strength isn't in coming up with NEW things, I would say quite the opposite as they're usually very late into any given market. Apple's strength is coming up with products that are better than the ones that came before, in…

And how do you not consider this innovation? Innovating isn't just about inventing new technology wholesale. It's also about packaging that technology in a way that makes it useful and desirable.

That's actually a really good point, I guess my definition could use some work.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#488
post #375

Earlier quoted context omitted.

I feel Apple would be better as a private company but it's too late at this point.

Is there a way for a company like Apple to secretly buy back stock? I feel like at one point it would show up in the books...

Not really, no. There are laws in place to force transparency in stuff like this, and rightfully so.

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#489
post #476
post #4

I run a repair shop. We've repaired over 3,000 Apple devices for customers. We are always chatting with our customers, so we get a ton of feedback from them about what they're doing with their phones. We hear a few things consistently: 1) Providers have switched from "free upgrades every 2 years" to a plan cost and a monthly phone cost, so people now really know how much their phone costs--and many would rather save…

Dont worry, Apple will force the upgrade the same way they always have. Make the next version of iOS so freaking slow on older devices that its unbearable to use. People that stay on iOS[789] will eventually be forced to upgrade in order to get their necessary app updates. My poor iPad 2 is so slow on iOS9 that its unbearable to use for any length of time. A5's are unbearable, A6's are not far behind.

Is it possible to downgrade the OS on an iPhone? Is that a viable option if the newer OS is very slow on an older phone?

Re: iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs

#490
post #476

Earlier quoted context omitted.

Dont worry, Apple will force the upgrade the same way they always have. Make the next version of iOS so freaking slow on older devices that its unbearable to use. People that stay on iOS[789] will eventually be forced to upgrade in order to get their necessary app updates. My poor iPad 2 is so slow on iOS9 that its unbearable to use for any length of time. A5's are unbearable, A6's are not far behind.

Is it possible to downgrade the OS on an iPhone? Is that a viable option if the newer OS is very slow on an older phone?

No, apple stops signing the iOS images a few weeks after a new release.

There is a method to go back to iOS6 if you have a jailbroken device, but its complex.

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