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Do not talk about pricing

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Re: Do not talk about pricing

#131
post #94

Earlier quoted context omitted.

I think that means metric tons, which gives a much more reasonable payload size of 6400 kg.

It cannot be metric ton, because "mT" is not a SI unit.

It cannot be 6.4 kilograms, because the launch mass of the average geosynchronous satellite is on the order of 5000 kg, e.g., https://en.wikipedia.org/wiki/NSS-7, https://en.wikipedia.org/wiki/Intelsat_901, http://www.ilslaunch.com/node/4289 (Inmarsat 5-F2).

Re: Do not talk about pricing

#132
>When The Times introduced a paywall, the number of people looking at their digital service dropped by 98.7% (from 22m to around 300,000), yet the switch was a huge financial success.

But for how long? I'm fairly certain that once those 300,000 loyal readers kick the bucket that The Times' digital subscription service will too.

How is 22 million regular readers (who will keep coming back and telling their friends about your articles, because they're free) worth less than 300,000 paying subscribers (who for some reason absolutely have to read what's in The Times no matter the price, and would probably have a hard time encouraging others to be so vehement).

Not to mention the types of journalists you will attract with a readership of a very small city, vs the readership of the population of New York State.

Re: Do not talk about pricing

#133
post #122

Earlier quoted context omitted.

In the consumer space I 100% agree. Having worked in enterprise though the "no pricing" scheme is par for the course. You don't see SAP prominently displaying their prices online, and for good reason.

What's the good reason? Is it because the pricing strategy is charge as much as the customer is willing to pay?

Pricing for the enterprise can be an incredibly complex thing. License management as well.

I used to work for a company that provided custom pricing software for highly complex products (did you know a semi truck can have over 4000 options?). They charged hundreds of thousands for a custom pricing software solution - but it was mostly a custom job, some off-the-shelf software but mostly a ton of customization for that particular customer and their very complex business needs.

So no, you can't just charge a flat rate like it's a box of Fruit Loops.

Re: Do not talk about pricing

#134

Earlier quoted context omitted.

> And it all started with them giving me portal (one) for free. Heh, same for me. I was quite surprised when my library recently hit the 100 games mark.

far from a hoarder here, and I'm at 300+ http://steamcommunity.com/profiles/76561197986674427 but I don't play more than 10 probably XD

463 here, of which 238 are for Linux.

I was actually quite happy when Linux made up half my library; it really put paid to the idea that Linux isn't for gaming. If a publisher doesn't release multi-platform, I just don't buy it anymore. But those deals sucker me in for just about any game that says it's on SteamOS.

Re: Do not talk about pricing

#135
So those of you who make purchase decisions for software used in-house... what are your turn-ons and turn-offs? If I'm trying to sell you a product that you find technically useful and exciting, how does pricing play into it? What would drive you away from a buy decision on an otherwise great product?

Re: Do not talk about pricing

#136

If you try to buy things, it's sometimes desperately frustrating that no one will just quote you a simple price. They have different pricing tiers, and want a salesperson to talk to you so they can pretend to give you a "special" discount, and all sorts of BS. I'm sure these things work, but they also alienate customers sometimes. People have founded entire businesses on offering clearer pricing schemes.

I've had people come out to my house and quote me on a project. I've then called them back and told them that it was out of my budget, to which they've then quoted me a cheaper price, hoping that it's within my budget. I've then told them that they should have given me their best price from the start, and I can no longer trust them, because they've already lied to me once.

This happens more often than not, and I usually eventually find someone to quote me a price within my budget on the first visit. I understand that that is typically how business is done, or more specifically haggling, but I don't want to haggle. Even if it is outside of my budget, I'll postpone the project until I get the money, and then call back whichever vendor didn't budge on price the first time (and had the lowest price, of course).

Re: Do not talk about pricing

#137
post #91

Earlier quoted context omitted.

The difference is uncertainty. With pizza, you know pretty well what you are going to get. With an app, 90% are crap, 9% are ok but not what you personally prefer, 1% are great. So, gambling $2 with a seemingly 1% chance of greatness feels like an app costs $200. The reality is not that bad. But, it's all about how it feels. On top of that, it's not even really about the money. You don't want to feel bad about gettin…

And that's exactly why guarantees are so effective for sellers. It takes that risk off the customers shoulder, and due to the "Oh, it'd be embarrassing to refund this app, since that means I made a mistake", very few people actually go through with the guarantee. One pitch I found pretty neat goes roughly as follows. Buy now, and if within (30|90|365) days you at any point feel unsatisfied with it, feel free to ask f…

Another reason to offer this money back guarantee when selling products online: you're already doing this whether you want to or not. Your customer's credit card company will usually offer a chargeback within 90 days, and then you'll cop the penalty fee for the chargeback. You may as well offer the same guarantee as the cards do, but encourage the customer to come to you instead. You'll avoid the fee and potentially get intel on what problems customers are having with your product.

Re: Do not talk about pricing

#138

If you try to buy things, it's sometimes desperately frustrating that no one will just quote you a simple price. They have different pricing tiers, and want a salesperson to talk to you so they can pretend to give you a "special" discount, and all sorts of BS. I'm sure these things work, but they also alienate customers sometimes. People have founded entire businesses on offering clearer pricing schemes.

I've had people come out to my house and quote me on a project. I've then called them back and told them that it was out of my budget, to which they've then quoted me a cheaper price, hoping that it's within my budget. I've then told them that they should have given me their best price from the start, and I can no longer trust them, because they've already lied to me once. This happens more often than not, and I usua…

Somebody revising a quote doesn't mean they were lying the first time around.

You may not care for negotiation, but that doesn't mean it is dishonest. Items and services don't have a "real" price, they are only worth what people will pay for them.

Re: Do not talk about pricing

#139

If you try to buy things, it's sometimes desperately frustrating that no one will just quote you a simple price. They have different pricing tiers, and want a salesperson to talk to you so they can pretend to give you a "special" discount, and all sorts of BS. I'm sure these things work, but they also alienate customers sometimes. People have founded entire businesses on offering clearer pricing schemes.

This. With years of experience from dealing with "ask for quote" businesses, this strategy is by now an immediate k.o. criteria for me when considering anything. I may return for your offer only after spending considerable time of not finding any more transparent business (quite rare, but possible for very customized products like renting glass fiber for an office). In practice this never happens and I've been a much…

The other side being that, depending on the good, if you have a salesperson, you can often, ironically, get a better price overall.

Recent case in the point: I was in the market for a Herman Miller Embody. I would've ordered it online at retail for ~$1500, but I wanted it ASAP so I went to a local HM dealer to see if they kept any in stock (they didn't). While there, the sales person got me a more-upgraded version of the Embody for less than $1000 by invoking dealership and small business discounts. Effectively, I made $500/hr during that trip to the HM dealership.

The downside of this experience was that, contrary to my original intention, it took about 5 weeks for the chair to arrive. :\ It would've shipped faster if I had paid full retail from the HM store online.

Of course, it's going to depend on the good, but considering that salespeople usually have a strong incentive structure to get your sale to go through them instead of an online retailer or to a competing business, they really will pull out all the stops to keep you around.

Re: Do not talk about pricing

#140
post #79

Earlier quoted context omitted.

Elon Musk is transparent about SpaceX prices because they are much cheaper than the competition. There is no similar clarity of pricing with Tesla Motors or SolarCity. With Tesla Musk has a habit of advertising the price of the base model after tax credits have been subtracted, which is kind of misleading. The rule is to be clear about pricing when it works in your advantage and to obfuscate otherwise.

The price for a Tesla including all options is easily available on the website. You don't have to contact a sales person to find out the price. I have no idea about Solar City.

well here's their website: http://www.solarcity.com/

you have to schedule a consultation if you want prices.

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