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Email Isn’t the Thing We’re Bad At

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Re: Email Isn’t the Thing We’re Bad At

#91
post #65

Earlier quoted context omitted.

Real friends don't care if you are on Facebook or not.

I think he meant that evidence of your drinking might still show up on Facebook, especially if those photos are tagged with your name.

I may be wrong, but unless your aunt was then browsing your friends posts / was following those friends, she wouldn't see those photos.

Re: Email Isn’t the Thing We’re Bad At

#92
post #69

Earlier quoted context omitted.

This is interesting, as I sometimes do this. I don't like just writing an email requesting something and flinging it off to someone without talking to them in person. I put everything I need into an email. I'll then pop over just to say hey and explain. I guess I do this with people I don't usually communicate with. Surely face to face contact is a good thing?

This duplication of communication confuses me. At which employer is the work pace slow enough to have so much face time? And how do you handle this with your remote coworkers, or those on completely different shifts?

> At which employer is the work pace slow enough to have so much face time?

I think the point is exactly opposite - you duplicate this communication when the thing is urgent. Face time creates this sense of urgency, whereas a simple email may be sitting in an inbox for days.

Of course, if communication is duplicated for every little meaningless detail, then I agree it probably means people have too much free time.

Re: Email Isn’t the Thing We’re Bad At

#93

I actually wish e-mail were used more. I want my relatives, my spouse, my friends to use e-mail. I'm not quite sure how to convince them, though. It generally feels like they'd rather use Facebook or WhatsApp or whatever's in fashion at the moment. Any tips? Do I just have to sign up to all of the different chat apps and write bots to forward them to me or something?

It's because of the UX. Email has traditionally been letter sized messages, each message takes up your entire screen or some other large fraction. Email for most people is HTML flyers sent to them by companies so it would be difficult to render a message and letter based UX with the same standard. The amount of friction to send a message is pretty high too.

Also because of the design of email, the speed of interaction is pretty slow compared to a message style UX. The creators of these apps favor low bandwidth network communications, so sending the word 'ok' to someone doesn't involve a large header, the rest of the conversation quoted in the same email. It's just the word 'ok' and maybe a conversation/user id.

Re: Email Isn’t the Thing We’re Bad At

#94

Earlier quoted context omitted.

Why is this a problem?

It means deleting your Facebook account will also prevent you logging into those other services. I had to delete a Spotify account and start over after I initially signed up via a Facebook login. (I should note that the Spotify staff were amazingly helpful and actually migrated me over to an email-login account when asked.)

That's because you used FB to register instead of creating your own account. I suggest doing that in future, and use a password manager.

Re: Email Isn’t the Thing We’re Bad At

#95

I actually wish e-mail were used more. I want my relatives, my spouse, my friends to use e-mail. I'm not quite sure how to convince them, though. It generally feels like they'd rather use Facebook or WhatsApp or whatever's in fashion at the moment. Any tips? Do I just have to sign up to all of the different chat apps and write bots to forward them to me or something?

>It generally feels like they'd rather use Facebook or WhatsApp

My family and friends are 100% SMS, which sucks if you like me have a distaste for phones (not just smartphones, just phones in general). Emails is much more in line with my way of communicating.

Of cause at work it's often illustrated that other people aren't to skilled in writing emails. More often than not I resort to guessing the message hidden within the broken sentences, poor spelling and screenshots of things I know nothing about.

Re: Email Isn’t the Thing We’re Bad At

#96
Email wasn't designed to be used the way we use it now.

It's not a to-do list protocol. In fact, as Paul Graham has put it, it's a disastrously bad todo list (Source: http://www.paulgraham.com/ambitious.html)

It's not a messaging protocol - email was never built for conversations, which is why conversations over email often get clunky, confusing and finding some piece of information later is near-impossible.

No wonder people just plain don't like email as a communication method. It was invented in the 70s and it was intended for much lower volumes (Source: http://www.techworld.com/startups/skype-cofounder-jaan-talli...)

The thing is, most 'email killers' like Slack are closed systems and thus have no shot at replacing email - the reason why email has persevered is its openness, how it is the lowest common denominator in online communications (ahem, 2,5bn users worldwide).

Instead of a new open protocol, Fleep (https://fleep.io) has built a messenger that relies on the email protocol by integrating with email seamlessly. With Fleep, you can send messages to anyone who has an email address - if they're not a Fleep user yet, they will receive the messages as normal emails. As a Fleep user, however, you already get the improved conversational experience of emails.

(Full disclosure: I do work at Fleep and I absolutely love the product, the ambition and the ingenious approach our founding team has taken to merging IM & email.)

Re: Email Isn’t the Thing We’re Bad At

#97
post #68

I'm one of those "zero inbox" people. To me, an E-mail sitting in my inbox is a distraction-- a task I potentially have to do today. My system is pretty simple: I skim through each one. If it looks like something I have to do or respond to today, I give it a red flag. If it looks like something I have to do or respond to tomorrow, I give it an orange flag. If it's a multi-person thread wherein I'm waiting for more in…

A suggestion from someone who uses a similar system: get rid of yellow flags, and simply move those emails to whatever archive folder the "completed" emails would go to. A task where you're waiting for input from someone else is a task for that someone else, not for you. As such, it has no place in your inbox. All in all, using inbox as a TODO list has been a great arrangement for me - both at work and privately.

This only seems to work when you interact exclusively with very reliable people. What if they never get back to you with their input?

Re: Email Isn’t the Thing We’re Bad At

#98
post #80
post #58

The reason nothing has replaced email yet, even tough it's an old and clonky protocol is because it's an open standard and people don't make standards any more. Today you make services (most often based on HTTP because it's a protocol any 20yr old junior programmer can handle) that are locked in, harvesting has much data about it's users as possible desperately hoping that it could monetize on this data one day.

I believe the biggest reason for HTTP is that firewalls let it through.

[deleted]

Re: Email Isn’t the Thing We’re Bad At

#99
post #97
post #68

Earlier quoted context omitted.

A suggestion from someone who uses a similar system: get rid of yellow flags, and simply move those emails to whatever archive folder the "completed" emails would go to. A task where you're waiting for input from someone else is a task for that someone else, not for you. As such, it has no place in your inbox. All in all, using inbox as a TODO list has been a great arrangement for me - both at work and privately.

This only seems to work when you interact exclusively with very reliable people. What if they never get back to you with their input?

In that case, if it's something they need, you can forget about it. If, on the other hand, it's something you need, then you need to treat the e-mail as a reminder that you need to follow up - essentially, another item in your TODO - so it needs to stay in your inbox.

Well, I wrote "you need to", but I'm describing what works for me. :) YMMV, obviously.

Re: Email Isn’t the Thing We’re Bad At

#100
post #94

Earlier quoted context omitted.

It means deleting your Facebook account will also prevent you logging into those other services. I had to delete a Spotify account and start over after I initially signed up via a Facebook login. (I should note that the Spotify staff were amazingly helpful and actually migrated me over to an email-login account when asked.)

That's because you used FB to register instead of creating your own account. I suggest doing that in future, and use a password manager.

At one point Spotify were requiring users to link their accounts to Facebook. http://www.whathifi.com/news/spotify-no-longer-requires-face...
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