Don't use appengine for anything -- ever. It's a terrible platform/product and google would rather you move on to GCE anyway...
> google would rather you move on to GCE anyway... That's not true. We continue to invest heavily in App Engine as a platform.
Appengine's whack pricing says: we'd like to kick you off appengine onto GCE but that would scare away all the enterprise users from GCE. If we announce regular Moore's Law following price cuts for GCE and nothing for appengine, well hey, we can't stop you leaving. We're totally not twisting you're arm! (aside: we are)
Must be an isolated issue. I run two App Engine apps and send 30K emails a day and I haven't noticed any change in my email open/click stats, which implies that emails are being delivered as usual.
An isolated issue that's been allowed to continue for weeks.
This is what happens when you buy a service from an organization oriented toward ad-supported services. The mindset is that it doesn't matter if the user isn't being served.
I wonder if people at Google know how awful it is to report an Appengine bug. You have to battle for days to get your bug acknowledged. I've noticed that they've added more support people since the early days but it's still a pain as they seem to have an incentive to answer the tickets as fast as possible without doing any real investigation. The linked issue is a good example of this behavior.
I wonder if people at Google know how awful it is to report...
At least a few reported that it was bouncing at the destination once they set up an appropriate handler. They are only "not being sent" when there is a url in the message and that is a big red flag on the receiving side (not much text but a url). It doesn't look like an App Engine problem. It looks like messages being identified as spam problem.
Not the case for me. No bounces being reported. In any case, gmail and outlook don't bounce messages for spam; They put them in the spam bin. Nothing whatsoever changed in my code. I haven't touched it in a year, and all of sudden email stopped on the 1st of April. There's nothing in the changelogs to indicate there was a change that should cause this behaviour. It's absolutely an App Engine problem. https://cloud.go…
Interesting. I have been somewhat weary of the "machine learning for everything!" approach that google has taken recently -- i just don't think it's there yet. I wonder if a learning algorithm on the google side just started deciding outgoing spam and not giving correct feedback. It is very curious that no url works and with url doesn't. That should give straightforward repeatability (if they can simulate as your account). Have you tried sending to different target e-mail addresses during the test? I saw once it just worked and a bunch of stuff flew through. Also saw there was some question as to quotas. Did you get it clarified? Are you maybe above usage quotas with the regular e-mails so test e-mails are being stopped/delayed? Are test and production separate? It seems like if it were a google side issue there would be an uproar from the users.
I'm pretty surprised by the long wait times between "updates" from support... that's pretty rough. I understand it can be hard to get a good signal to noise ratio with support, but when so many other people are reporting issues, perhaps it's time to take it a bit more seriously?
This thread is a great example of why support is so hard.
I wonder if people at Google know how awful it is to report an Appengine bug. You have to battle for days to get your bug acknowledged. I've noticed that they've added more support people since the early days but it's still a pain as they seem to have an incentive to answer the tickets as fast as possible without doing any real investigation. The linked issue is a good example of this behavior.
They should be working on a migration tool for users of AppEngine to migrate to Google Container Engine.
We wouldn't use it.
To me, the whole point of Appengine is to abstract out system administration. GCE (like AWS) abstracts out the systems, but not the administration - you suddenly become responsible for all the scaling, fault-tolerance, and all the subsystems that Appengine manages for you.
> google would rather you move on to GCE anyway... That's not true. We continue to invest heavily in App Engine as a platform.
Appengine's whack pricing says: we'd like to kick you off appengine onto GCE but that would scare away all the enterprise users from GCE. If we announce regular Moore's Law following price cuts for GCE and nothing for appengine, well hey, we can't stop you leaving. We're totally not twisting you're arm! (aside: we are) "A commitment to Moore's Law: https://cloud.google.com/pricing/philosophy/ "