Issues raised in the article aside, I am here to argue semantics. The article used the word start-up 3 times, plus one more in the title of his book. The company he worked for however, HubSpot is 10 years old and public and thus by definition is not a startup. Other two companies mentioned, Amazon and Netflix are both over a decade old and public and thus are not start-ups by any stretch of the imagination. Startups…
I have a related quibble: a lot of companies are called 'tech companies' when, in fact, they're consumers of technology, not producers of them. If your primary innovation is business model, and all the interesting tech you end up working on is purely a result of your scale, well, you're not a tech company. You're a company. Those companies are probably great (or at least, so far as great == profitable/growing), but c…
I don't know how anyone gets away with calling call center employees "tech workers." It's a farcical trend and a way to make headlines ("Tech workers making only $30k a year"). They're not more tech workers than a developer at a news company is a journalist.