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Gym price discrimination

jonsteinberg.com

11–20 of 44 posts

Re: Gym price discrimination

#11
This article smells more of self-aggrandizing attitude than sound business reasoning. I'm amazed that he would bother with the artifice of negotiating when he's essentially unwilling to budge from his friend's price tier. That's not negotiating.

FWIW, contract strikes work just as well (sometimes better) on gym memberships as for any other legal agreement. If he's willing to pay the "full price", but doesn't want to deal with a cumbersome cancellation method, strike that clause and see if they will still approve the membership. That's a give and take. That's a negotiation.

Either he is deliberately feigning ignorance as fodder for a blog post (likely) or Mr. Steinberg is unaware of how modern gyms, especially ones located in dense urban environments, actually make money.

Mainly it's through un/under-utilized memberships and revenue-sharing from ancillary services (personal training, first-aid classes, childbirth classes, etc.) and seminars which can best leverage the uncommon properties of the real estate.

What's one business's "Price Discrimination" is another's "Flexible Pricing Strategy". A classic example are the near orders-of-magnitude margin differences for the same 1oz. of Coke depending on the customer (vending machine, supermarket, restaurant, stadium). Same customer, different channel, same product. For those who remember, a similar strategy was leveraged successfully (for a limited time) by AOL to manage subscriber churn.

In this specific example, I highly suspect "Dan" joined the gym during a lull point in the calendar year (low-demand) or was a so-called "charter" member (pre-paying). Though likely the same physical space and equipment when "Dan" joined, the financial profile & goals of the company which own the facility may be very different today--and, hence, reflected in their membership pricing.

That said, there's clearly a market for a "hassle-free" gym, but that business model is going to have roughly the same fixed capital costs of other gyms, but get squeezed between low/no-margin YMCAs & county/municipal facilities at the low-end and high-end "clubs" (like Crunch) where, sadly, part of the business model's revenue is the social and life-style exclusivity afforded by that membership fee. In big cities, high-end gyms are the modern equivalent of country clubs.

Re: Gym price discrimination

#12
In Chile, that's how it works. No fucking contracts. You buy a x month long membership; for x = 1, 3, 6 or 12; and for the next x months, you get to go to the gym. There is some price discrimination in that it is cheaper to buy more months at a time, but that's it.

Re: Gym price discrimination

#13
This is because the prevalent business model as far as gyms are concerned is signing up a whole lot of people who attend for a few weeks and then never come back (while continuing to charge them fees).

Personally I'm glad that I have all the stuff at home and can avoid the contracts and sleaziness of the average gym while also not having to trudge across town to one of the few decent gyms in existence.

Re: Gym price discrimination

#14
post #6

Even worse, I signed up to LA Fitness's pro results training program, took my free lesson and found out my trainer sucked. I looked at the fine print on the contract, I had 7 gym business days after signing, which it turns out include weekends, to either send a letter to their headquarters, or send a telegram to their headquarters saying I want out. Since it took me a few days to decide this, I had to Fedex my writte…

>> took my free lesson and found out my trainer sucked.

Unfortunately this is pretty much the rule as far as trainers go. But to be fair to them they're in a situation where they're generally rewarded for making the customer like them (which means relatively little hard work) rather than making the customer look like someone who actually works out.

Re: Gym price discrimination

#15

This article smells more of self-aggrandizing attitude than sound business reasoning. I'm amazed that he would bother with the artifice of negotiating when he's essentially unwilling to budge from his friend's price tier. That's not negotiating. FWIW, contract strikes work just as well (sometimes better) on gym memberships as for any other legal agreement. If he's willing to pay the "full price", but doesn't want to…

You're right, trying to get discounts from gyms in January is less likely to succeed.

You can also generally get better deals by trying to join just before the salespeople have to make their quota each month.

That said, all he's really asking is whether he can get exactly the same deal his friend has. Obviously they're making money off his friend so it's not like he's marched in and demanded that they lose money on the deal or something.

Re: Gym price discrimination

#17
post #2

Amazing that an entrepreneur-in-residence would use GoDaddy for hosting: http://jonsteinberg.com/2010/01/risk-and-doors/ Some of his other posts are good though.

why? Shared hosting, /in theory/ could provide better service levels than dedicated servers, simply because it is a whole lot easier to make a standard shared hosting setup redundant than it is to make a dedicated server redundant.

Re: Gym price discrimination

#18
That is crazy, one of the most popular gym chains (they are local to the state though) here has a 50 dollar initial fee and like 50 dollars a month for access with no contracts and decent benefits. [1]

The whole thing seems awful and is probably the result of massive franchising of a particular gym chain (I don't know if Gold's has this issue or not).

[1]: http://www.defined.com/trainerfinder/websites/60178/membersh...

Re: Gym price discrimination

#19

In Chile, that's how it works. No fucking contracts. You buy a x month long membership; for x = 1, 3, 6 or 12; and for the next x months, you get to go to the gym. There is some price discrimination in that it is cheaper to buy more months at a time, but that's it.

Buying x month long memberships is how contracts work. After the contract is over you're usually switched over to a month by month.

Re: Gym price discrimination

#20
I had the same experience with a big chain open 24 hours a day. Now I pay $15/month (no upfront fee) for a great gym, and there are other around my place for the same price. I don't know how this other chain can still be in business.
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