Does any other provider (Mailgun? SendGrid?) support EU standard clauses and send them on request? Mandrill does this. EU startups are out of options otherwise.
Straight from our lawyer: SendGrid offers EU Model Clauses upon request. My email's in my profile - let me know if you need the details.
Mandrill’s Betrayal
131–140 of 157 posts
Re: Mandrill’s Betrayal
#132Earlier quoted context omitted.
We are working on this based on what we have discovered so far, there appears to be a content issue that's impacting deliverability. We have ruled out any issues with the IP address these messages are being sent from. Our lead reputation engineer going through this and we've not been successful in reaching out to the inboxtrail team yet. Disclosure: I lead product development for Mailgun.
Though you definitely still have space for improvements. I have a Mailgun account and: 1. I didn't configure my MX so you don't track delayed (asynchronous) bounces. It should be your responsibility as an email provider to use an appropriate Return-Path so spam complaints/bounces reach back to the client in this situation. 2. I opened ticket #212817 a while ago (September) about how a MITM could capture emails and re…
On issue #2, Thanks and apologies for the slow response, This ticket slipped under our radar.
To give you a quick answer: we'll look into the approach you described in your blog post as well as RFC 6376. It seems legit but we'll need to do some more testing to ensure that deliverability does not suffer due to changing how we sign messages. If deliverability does suffer, we can always make this something that is an optional security setting that can be toggled, like how you can enable and disable TLS certificate validation now.
Our security engineer will take a look and reach out to you with more details in the ticket.
Re: Mandrill’s Betrayal
#133Earlier quoted context omitted.
Oh good grief, not this again.
The ethicality/morality of a potential supplier is a legitimate consideration for many organisations, and in some cases is written into the organisation's policies. For example, WWF procurement[1]: > "We monitor and select goods and services carefully to avoid those that are harmful or damaging to both the user and the environment." > "we require suppliers to complete an environmental and ethical questionnaire" Wheth…
Not to mention the way the case is summarized by parent is, let's say, highly debatable.
Re: Mandrill’s Betrayal
#134> They’re merging it into MailChimp, but updated the TOS and AUP with immediate effect in ways that essentially banned what was the service’s raison d’être: sending bulk mail programmatically. I thought the idea behind Mandrill was to send transactional emails, i.e. not bulk emails. In fact bulk emails are specifically what Mailchimp is designed for. Sounds like people were using Mandrill in an attempt to get around…
They even used to note that you could build products that compete with MailChimp using Mandrill.
Re: Mandrill’s Betrayal
#135- Free plan and send up to 25,000 emails each month. Free forever. - No credit card required. - DKIM is not required (Domain Verification: (a.) Meta Tag Validation, (b.) File Creation - System can verify the domain based on the presence of a file in the root directory of the domain.). - Pay only for emails that are not opened by your customers.
* 3 Months Free Unlimited Transactional Emails + 25k emails per month free forever. * Use the below code while signup with Pepipost.
Code: MANDRILL-TO-PEPI
Great! This is probably the best FREE alternative for Mandrill.
Re: Mandrill’s Betrayal
#136Everybody talk about Mailgun, but there are other valuable alternatives: Sendgrid, AWS SES, Postmark. At Redokun we use Postmark. It proved to have a good deliverability and the UI is very good.
Postmark is super unreliable for large volume - their servers are down periodically and their email is periodically delayed for hours. It still does not support multiple admin roles per account.
For large volume sending, I'd probably use AWS SES. In the past, I've used it for sending 150-200K/transactional emails per day and the service was very robust.
On the other hand, I've seen Mandrill increase the number of failed API calls with a lower sending volume.
Re: Mandrill’s Betrayal
#137Pepipost - Free SMTP alternative to Mandrill http://www.pepipost.com/ - Free plan and send up to 25,000 emails each month. Free forever. - No credit card required. - DKIM is not required (Domain Verification: (a.) Meta Tag Validation, (b.) File Creation - System can verify the domain based on the presence of a file in the root directory of the domain.). - Pay only for emails that are not opened by your customers. * 3…
I'd rather pay for something sustainable.
Re: Mandrill’s Betrayal
#138We were relying on Mandrill to send a lot of emails. The problem with Mailgun, Sendgrid and others is that they're too expensive, which means they're unaffordable by our bootstrapped startup. Is there any service that has pricing similar to Mandrill?
Re: Mandrill’s Betrayal
#139> They’re merging it into MailChimp, but updated the TOS and AUP with immediate effect in ways that essentially banned what was the service’s raison d’être: sending bulk mail programmatically. I thought the idea behind Mandrill was to send transactional emails, i.e. not bulk emails. In fact bulk emails are specifically what Mailchimp is designed for. Sounds like people were using Mandrill in an attempt to get around…
MailChimp is designed for sending newsletters to predefined lists, not bulk mail in general. They're not the same thing. If you've built a monitoring tool that needs to notify 5 employees that their server has just gone down, you needed Mandrill, not MailChimp. These mails are "transactional" the same way a password reset is: they're programmatic responses to some event. They're also bulk, and if all 5 employees get…
Re: Mandrill’s Betrayal
#140In a previous job we tried to mimic Mediums "email only - no password" login infrastructure using mandrill. Whereby a user clicks 'login', a session token is generated and a link sent in an email, the user clicks it and is then logged in - no password needed. sounds great... It turned out that in production, even after all the hoops that were there to be jumped the bounce rate was around 5% and some of the messages t…