Live data from Hacker News

Daring Fireball: "Facebook login"

daringfireball.net

1–10 of 169 posts

Re: Daring Fireball: "Facebook login"

#2
This is fascinating... apparently users are just typing "facebook login" into google, clicking on the first link, and getting very confused as to why they're not actually on facebook.

How can you design a web application that is usable by people with this level of computer knowledge? Should one even try?

Re: Daring Fireball: "Facebook login"

#3

This is fascinating... apparently users are just typing "facebook login" into google, clicking on the first link, and getting very confused as to why they're not actually on facebook. How can you design a web application that is usable by people with this level of computer knowledge? Should one even try?

This is why I don't get too excited about Internet entrepreneurship. In order to be successful, you have to appeal to this type of person. And I don't want to.

(Is there even a single comment there written in correct written English? I don't see one; everything is misspelled, mis-capitalized, or just plain incomprehensible. Depressing! So very depressing!)

Re: Daring Fireball: "Facebook login"

#5
post #3

This is fascinating... apparently users are just typing "facebook login" into google, clicking on the first link, and getting very confused as to why they're not actually on facebook. How can you design a web application that is usable by people with this level of computer knowledge? Should one even try?

This is why I don't get too excited about Internet entrepreneurship. In order to be successful, you have to appeal to this type of person. And I don't want to. (Is there even a single comment there written in correct written English? I don't see one; everything is misspelled, mis-capitalized, or just plain incomprehensible. Depressing! So very depressing!)

Of course if your app is aimed at educated people, such as a tool for engineers, you get a nicely self-selected group and can avoid these problems.

But you'll never get to facebook-level with a niche audience like that. It certainly avoids some of the problems with dealing with stupidity though.

Re: Daring Fireball: "Facebook login"

#7
post #3

This is fascinating... apparently users are just typing "facebook login" into google, clicking on the first link, and getting very confused as to why they're not actually on facebook. How can you design a web application that is usable by people with this level of computer knowledge? Should one even try?

This is why I don't get too excited about Internet entrepreneurship. In order to be successful, you have to appeal to this type of person. And I don't want to. (Is there even a single comment there written in correct written English? I don't see one; everything is misspelled, mis-capitalized, or just plain incomprehensible. Depressing! So very depressing!)

We were talking about that at lunch and saying how we don't have the same mindset as "regular" people. For example, I just never ever click on ads. But many many people do. Similarly, I'm very reluctant to pay for virtual goods (in games mostly), especially when I know that what they provide is just a very simple programming trick (e.g. a game site selling "pens" to write in different colors in chatrooms)

I agree that it's actually difficult to get into this mindset. I tend to say that you can get money if you can "cater to the stupid". I thought it was kind of harsh but that Facebook login story proves me that it's not necessarily.

Re: Daring Fireball: "Facebook login"

#9
post #3

This is fascinating... apparently users are just typing "facebook login" into google, clicking on the first link, and getting very confused as to why they're not actually on facebook. How can you design a web application that is usable by people with this level of computer knowledge? Should one even try?

This is why I don't get too excited about Internet entrepreneurship. In order to be successful, you have to appeal to this type of person. And I don't want to. (Is there even a single comment there written in correct written English? I don't see one; everything is misspelled, mis-capitalized, or just plain incomprehensible. Depressing! So very depressing!)

Part of my daily-ish rounds of the interwebs is http://failbooking.com/

What some people do in public without even realizing it is truly hilarious.

Re: Daring Fireball: "Facebook login"

#10
My current primary business is IT consulting, which really means that I spend most of my time working face-to-face with people that have trouble with computers and technology in general.

So, this kind of behavior isn't news to me. In fact, I've tried often to convince the tech-savvy that most users have problems like this, and I've never been all that successful. The RWW "Facebook login" is great from this standpoint, because suddenly a bunch of web programmers have gotten this glimpse of the world outside their bubble, and have collectively gone, "Oh."

Now let's talk about the kind of people these people are. I've noticed a number of comments about their illiteracy, or implying that they must not be paying attention. While there might be a kernel of truth to that, I'd like you to know that most of these are good people, and many of them have accomplished more in their lives than many of the denigrating commenters ever will.

For example, one of my clients is an aesthetician that runs a relatively high-tech place. Her angle comes from surviving cancer, and advocating healthier products for people looking for that kind of stuff. She runs a busy brick-and-mortar shop, bootstrapped it from the ground up, works obscene amounts of hours, has one kid in college abroad in Japan, and another kid finishing high school soon. She's a hell of a woman.

But, she's totally lost on Facebook. Someone told her she should do it, so she is, and we're helping her. She can't manage her email list, and has trouble doing mail merges, so we help her with that too. When a computer puts an error up on the screen, she doesn't read it, analyze it, research it, figure it out; she simply concludes that the computer has had a problem, and she needs help with it.

She's certainly not dumb, but you wouldn't know it by her computer skills.

My weakness is cooking. I'm a reasonably competent programmer, literate, and I can fix cars, etc., but I'm a laughably terrible cook.

More than likely, everyone here has at least one subject which is so alien, so foreign, that they just won't "get" it, no matter how simple it becomes.

Post reply on HN