> the problem of people not being able to get their disks out of their machines if the OS for some reason refused to release it
My first time on a Mac, about 1990, I felt pretty confident having plenty of early PC experience. A graphic designer I shared a house with had left me alone with (and permission to use) her Mac.
I quickly discerned there was no software of interest actually installed, but found a floppy that looked something like a game. It wasn't, and I went to hit the ... wait, there's no eject button?
After a fruitless few minutes during which I failed to notice the eject key on the keyboard (of all places!) I eventually opted for tweezers, and gently teased the floppy out of the drive.
Imagine my surprise when I restarted the Mac to find it was unable to start, having apparently completely forgotten about it's own HD! The thing had to go back for servicing before it would even boot properly, iirc.
My reputation as the house's resident computer expert was severely impacted, needless to say.