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Important Changes to Mandrill

blog.mailchimp.com

21–30 of 44 posts

Re: Important Changes to Mandrill

#23
Seriously cannot trust a new product offering from anyone these days.

Newsletters and transactional emails are not the same service. I signed up a client for transactional emails on Mandrill because the client was already locked into a newsletter vendor who doesn't support transactional emails. Now I need to explain to them why they need a second monthly newsletter vendor subscription? One that serves no purpose to their marketing team and was totally free until recently.

Plus I get the honor of having to justify why I made this choice in the first place. Or have to deal with scrambling to evaluate and migrate to a new vendor in less than 2 months, probably out of pocket too.

I purposely pointed the client to Mandrill because it was backed by Mailchimp and therefore less likely to fail than a startup.

I trust in a new product from an established company, and a year later come up looking foolish to my client. This isn't the first time Mailchimp has pulled the rug out from under me in front of a client. Not making the same mistake again. You're dead to me Mailchimp. Dead to me.

Re: Important Changes to Mandrill

#24
post #13

I'm using sendgrid for transactional. Sendy + ses for marketing. Costs me cents per month.

I'm curious; why don't you use SES for transactional also?

Sendgrid is currently free, may have better transactional deliverability, much quicker using system wide ssmtp vs aws libraries at that time, I didn't have to change anything php side

Re: Important Changes to Mandrill

#25
post #17
post #14

Earlier quoted context omitted.

Beware that sendy comes with many backdoors though. Put it in a vm with a strong firewall.

Can you elaborate? I was planning to start using Sendy, but hiding it behind a firewall seems like it would break the signups, click tracking, open tracking, etc.

I've already firewalled a completely open phpinfo page and a compatibility page leaking all my server info. Who knows what's inside the obfuscated portion. They were leaking my ip I try so hard to hide for cloudflare.

Yes firewall all in is necessary. Outgoing only to Amazon. I don't have a perfect solution. A vm will stop full backdoor.

Re: Important Changes to Mandrill

#26
This reminds me of when Urban Airship shut down their free transactional push notification service a while back. It turns out theres so much more money in the marketing side than the transactional side (profit center vs cost center), and if you're going to run a marketing company it doesn't make sense to give away a service to people who will never become the type of customer you want.

We've been referring clients to mandrill for a long time on many different project and although a few have had enough success to hit the level where they start paying, for the most part it's been just a giveaway. It doesn't make it any less painful for those clients that we now need to switch (especially the few that are using the inbound features - ugh) but I can see where they're coming from in this change.

Re: Important Changes to Mandrill

#27
post #2

$20 w/MailChimp Transactional: 25,000 mails $20 w/SendGrid: 100,000 mails So let me know if you're thinking about switching. I'd be happy to intro you to someone on our team. Disclosure: I'm with SendGrid. :)

Do you guys have a free plan at all? I've never sent more than 100 emails in a month...

Re: Important Changes to Mandrill

#28

Seriously cannot trust a new product offering from anyone these days. Newsletters and transactional emails are not the same service. I signed up a client for transactional emails on Mandrill because the client was already locked into a newsletter vendor who doesn't support transactional emails. Now I need to explain to them why they need a second monthly newsletter vendor subscription? One that serves no purpose to t…

You and thousands of others man. I f*ckin hate Mailchimp.

Re: Important Changes to Mandrill

#29
post #28

Seriously cannot trust a new product offering from anyone these days. Newsletters and transactional emails are not the same service. I signed up a client for transactional emails on Mandrill because the client was already locked into a newsletter vendor who doesn't support transactional emails. Now I need to explain to them why they need a second monthly newsletter vendor subscription? One that serves no purpose to t…

You and thousands of others man. I f*ckin hate Mailchimp.

Scum bags

Re: Important Changes to Mandrill

#30
post #2

$20 w/MailChimp Transactional: 25,000 mails $20 w/SendGrid: 100,000 mails So let me know if you're thinking about switching. I'd be happy to intro you to someone on our team. Disclosure: I'm with SendGrid. :)

Do you guys have a free plan at all? I've never sent more than 100 emails in a month...

Sendgrid has 12k free, scroll way down
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