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We're hearing about troubles at Nest

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201–210 of 267 posts

Re: We're hearing about troubles at Nest

#201
post #8

I have a nest and it is a real piece of shit. I usually don't curse on HN but I can barely contain my hate for this product. My absolutely ugly, crappy old thermostat with a needle on it works WAY better than the nest (thankfully we have it upstairs where we sleep). When it's cold, we turn that needle up, and we get warm. With the nest, which is downstairs, when we're cold, we turn the nest up, we get weird "+2 hour"…

Your comments are worrying, but match a disappointing number of other users. When I was ready to switch to a programmable thermostat to save money, I really, really wanted to like the Nest. It was cool, whizzbang, etc., etc. But then I started reading the 1-star reviews on Amazon, and the support forums. And it worried me. People came home to apartments that were 90* because their heaters were stuck on full blast dur…

I have actually owned both, a nest and a wifi honeywell. Pros and cons to both. My biggest gripe to nest is that it was focused on saving energy, and did not offer any way to tweak some of the settings. Yes it may be cheaper to let the temp get 3 degrees over what I set it before you turn the AC on, but having 5 degree temp swings every hour is not a very comfortable environment..

The honeywell is simple, but works well. Has a vacation mode, and tells my kids how warm or cold it is outside.. cool!

Re: We're hearing about troubles at Nest

#202

I worked there. It was literally the worst experience of my career - and I have worked at all of the hardest charging blue chips and two successful startups - so it is not about high expectations - but abuse. I still wake up with something like PTSD occasionally from getting yelled at and bullied by Tony Fadell almost literally every day while I was there. I have a distance from it now -- and a way better job. It mad…

> I still wake up with something like PTSD from getting yelled at and bullied by Tony Fadell. This is so depressing. My gut tells me that absolutely no one should have to put up with this in an employment situation, but what are your options, other than to either "deal with it" or face the income and career insecurity that comes with quitting?

> face the income and career insecurity that comes with quitting?

Next to zero chance of that for a developer in Silicon Valley. But don't think it doesn't happen to people in minimum wage jobs everywhere.

Re: We're hearing about troubles at Nest

#203

No one here has yet really considered the real elephant in the room: Why does anyone need an "intelligent" thermostat, especially something as overhyped and over-engineered as Nest is? I never even remotely bought into the Nest hype from the very beginning. Ditto on their smoke detectors. At least, you stop being such a baby and turn the heat up or down by yourself. Controversial, I know. At most, you put your thermo…

So there are some gains. For example if it knows it is an extra sunny day and its 11am, it could heat a little bit less and let sunlight so more. On the other hand, more fancy is more to break.

Re: We're hearing about troubles at Nest

#204
For all those complaining about quality / bugs in Nest devices, here is a talk that some Nest engineers gave at the 2015 Google Test Automation Conference.

https://www.youtube.com/watch?v=lIoAq2Mjjas&list=PLSIUOFhnxE...

So there is at least somebody trying to improve things! Also, I think it's interesting to note that a company can produce buggy crap even while their engineers are turning up to conferences and saying all the right things.

Re: We're hearing about troubles at Nest

#205

I worked there. It was literally the worst experience of my career - and I have worked at all of the hardest charging blue chips and two successful startups - so it is not about high expectations - but abuse. I still wake up with something like PTSD occasionally from getting yelled at and bullied by Tony Fadell almost literally every day while I was there. I have a distance from it now -- and a way better job. It mad…

I second your opinion about Tony Fadell. Worked indirectly on few projects he managed. Disgusting human being always looking at profits and cutting corners. I recall one phone-meeting with engineer where he praised her for 10 minutes how great her programming skills were and how he "looks forward for many more years of working together". When the conversation was over, on the same breath, he told us (team of 5 in the…

Jesus. Cost cutting with engineers never works well.

Suits need to get out of the thinking that engineers/developers/designers are a liability to be minimised.

It's not just suits either, it seems to be most non-engineers, I've met people looking for web designers before and they've tried to go with the most cut rate designer they can find, and then they wonder why their websites look like shit.

Re: We're hearing about troubles at Nest

#207
post #8

I have a nest and it is a real piece of shit. I usually don't curse on HN but I can barely contain my hate for this product. My absolutely ugly, crappy old thermostat with a needle on it works WAY better than the nest (thankfully we have it upstairs where we sleep). When it's cold, we turn that needle up, and we get warm. With the nest, which is downstairs, when we're cold, we turn the nest up, we get weird "+2 hour"…

The Nest thermostat is a dream compared to the smoke detector. The smoke detector goes off all the time -- without rhyme or reason. With a normal detector, you can just pull the battery if it refuses to shut off. With Nest, you actually need a screw driver to open the battery compartment to turn it off. So, when it decides to wake up the entire house at 3am (yes, the entire house, since they all go off in unison) you…

They will replace them if you ask.

I had a similar issue with our Gen 1 Nest Protects and false alarms. After talking to tech support, they replaced all of them with Gen 2 units. They actually replaced them twice as the first set of replacements were stolen from my doorstep.

Re: We're hearing about troubles at Nest

#208

No one here has yet really considered the real elephant in the room: Why does anyone need an "intelligent" thermostat, especially something as overhyped and over-engineered as Nest is? I never even remotely bought into the Nest hype from the very beginning. Ditto on their smoke detectors. At least, you stop being such a baby and turn the heat up or down by yourself. Controversial, I know. At most, you put your thermo…

So there are some gains. For example if it knows it is an extra sunny day and its 11am, it could heat a little bit less and let sunlight so more. On the other hand, more fancy is more to break.

No, a thermostat already solves that problem because it measures the temperature of the house and adjusts the heat accordingly.

Re: We're hearing about troubles at Nest

#209
post #133

Earlier quoted context omitted.

> I still wake up with something like PTSD from getting yelled at and bullied by Tony Fadell. This is so depressing. My gut tells me that absolutely no one should have to put up with this in an employment situation, but what are your options, other than to either "deal with it" or face the income and career insecurity that comes with quitting?

I had to deal with similar kind of shit in the past. Just not worth it unless you can cash out in a short time. Too much of a toll on your health. Better to be paid 5-10% less if necessary and do something I enjoy in comfort. However I think most who work at Nest could easily switch to new jobs given their credentials.

However I think most who work at Nest could easily switch to new jobs given their credentials.

I dunno. "Yeah, you remember last January when you came home from work and your dog was frozen solid? That, uh... that was my code."

Re: We're hearing about troubles at Nest

#210
post #177

The problem with "smart" anything is that the more features you add the more places there is to break. The coffee maker in my office has a color touch screen. What advantage is a color touch screen over a "dumb" mechanical switch? None, but I am sure its more likely to break and much more expensive to fix/replace. Yes, the touch screen has one button - make coffee. Then it plays animations while your coffee is brewin…

Are you sure it's not the one that has options for the different sizes?

No, it only makes one size coffee.
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