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Why Do Employers Rarely Offer Explanations to Rejected Candidates?

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Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#31
post #6

Oddly, Facebook(where the author works) is the only tech company that has given me actionable feedback.

This was my experience as well. It was refreshing.

So, does that mean they're not afraid of lawsuits because they are the 800lb gorilla with a huge war chest?

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#32
post #4

Not only does fear of lawsuits prevent companies from disclosing no-hire reasons, it prevents them from even recording those reasons internally. If you get rejected and don't know why, take heart: a year from now the company also won't know why. You can apply again as if it were Groundhog Day.

We keep a record of all coding exercises performed by people who want to come in for an interview. We reference it for those who reapply to see if there has been improvement. All of our interview questions are in a github repo and peer reviewd so you don't get those brain teaser useless questions. I wish we took notes during interviews. On well. We still remember candidates who apply multiple times.

If people are graded based on improvement, does that mean you could play the long game and intentionally fail the first time, then win the award for "most improved" next year?

To get this out of the way, here's my implementation for this year:

  int main() {
      return 1;
  }
Let me know when you're ready for next year's submission.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#34
post #4

Not only does fear of lawsuits prevent companies from disclosing no-hire reasons, it prevents them from even recording those reasons internally. If you get rejected and don't know why, take heart: a year from now the company also won't know why. You can apply again as if it were Groundhog Day.

> Not only does fear of lawsuits prevent companies from disclosing no-hire reasons, it prevents them from even recording those reasons internally.

I don't get this mentality.

A) I seem to be unaware of the rash of lawsuits befalling companies that provide feedback. I admit I just may be ignorant of them.

B) It seems that not recording reasons actually makes the company more vulnerable. When you combine a "preponderance of evidence" legal standard with "Lies, damn lies, and statistics" it seems like it would be easy for a litigious candidate and a good lawyer to force a settlement or get a favorable jury ruling if the company cannot present hard evidence that said candidate was not hired because of X, Y, and Z non-protected reasons. In fact, that is the reason given in discussions about why it is so hard to fire people for going though the PIP process instead of just cutting them loose.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#35
At HireArt (W12) we've been working on a feedback feature for awhile and are close to finally releasing it. We have a fairly rigorous screening process, and every candidate is assessed by a grader according to a rubric. Our thinking was that if we provide this assessment to employers, surely we could provide it to candidates, too.

When we spoke to a labor attorney about this awhile back, their first reaction was basically that we would be insane to do it, because of the legal liability.

We got comfortable with the idea of feedback because we think that we have a clear, documented process that stands up to scrutiny. However, I think for many employers, recruiting decisions ARE arbitrary and unfair. Honest feedback would merely expose the decisions for what they are - reliant on personal affinity with candidates, vague notions of "culture fit", and gut decisions. There's very little quality training for how to ask good questions, evaluate those responses, and render a hiring decision. If candidates could actually hear the hiring manager and recruiter's thoughts, they'd rightfully be pretty angry.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#36

Earlier quoted context omitted.

Just pray you don't get the same people interviewing you again...

Why? From the other side of the desk, wouldn't you be impressed if you had a candidate come in for another interview, and they explicitly tell you that you had interviewed them previously and they understood their weaknesses at that time. And they're looking forward to show you just how much their chops have improved in the meantime, and then proceed to do just that?

Plausible, but is it probable? I have no clue how blindly political the internal bureaucracy of the company is.

Sure, the recruiter might be sane, but that is possibly only a small part of what gets me hired or rejected.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#37
post #4

Not only does fear of lawsuits prevent companies from disclosing no-hire reasons, it prevents them from even recording those reasons internally. If you get rejected and don't know why, take heart: a year from now the company also won't know why. You can apply again as if it were Groundhog Day.

We keep a record of all coding exercises performed by people who want to come in for an interview. We reference it for those who reapply to see if there has been improvement. All of our interview questions are in a github repo and peer reviewd so you don't get those brain teaser useless questions. I wish we took notes during interviews. On well. We still remember candidates who apply multiple times.

Do they improve? This is a fascinating data set to have. Other questions I have is do the clueless improve? Do the bright, but inexperienced improve? Can you tell what candidates to contact again after a year and invite back for a new interview?

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#38
post #19
post #7

I once received feedback after being rejected for a position. In this particular case I knew full well why I hadn't been given me the job, but nonetheless their willingness to open up about their decision making process made a big and lasting impression on me. Of course, it was a startup. No company with more than 20 employees would probably even consider doing something like this, and unfortunately I doubt that will…

> At the other end of the spectrum are companies or teams that don't even bother notifying candidates they've been rejected. I'm sure they have good reasons, but to me that sends a negative signal. As someone who's done that before, it's because my plate is too full (my own fault), which is why I'm looking for candidates, and I'm busy dealing with everybody who is still in the pipeline or getting used to working with…

I don't know what to say or how to not sound like a dick.

I'm sure you know the stock phrases. If you don't, "Thanks for taking the time to speak with us, but we've decided to move on with another candidate. Good luck with your job search" is perfectly adequate. If it's been a few weeks, and you feel you need to apologize for the delay -- then of course do so. Really, it does help.

About the only "dick move" is sending no response at all. People don't need lengthy explanations and reinforcement of their positive traits. They just need an answer (yes or no) and, perchance, some acknowledgement of the fact that they're human beings, and have made a significant investment of their time and energy in talking with you.

It still amazes me how many companies don't get this.

That said, big companies have professionals whose job it is to make sure this doesn't happen.

I think what happens in big companies is that everyone assumes someone has the responsibility to do this, but no one ever does.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#39

Earlier quoted context omitted.

Just pray you don't get the same people interviewing you again...

Why? From the other side of the desk, wouldn't you be impressed if you had a candidate come in for another interview, and they explicitly tell you that you had interviewed them previously and they understood their weaknesses at that time. And they're looking forward to show you just how much their chops have improved in the meantime, and then proceed to do just that?

No. I'd be wondering "where (if at all) did this person work for the last year, and why are they so eager to come back here?"

Most people get bonged and move on. If you weren't a fit 12 months ago, the odds (and personal bias, let's be honest) are really against you.

Re: Why Do Employers Rarely Offer Explanations to Rejected Candidates?

#40
Ive always offered to give detailed feedback to my candidates that didn't pass a technical screen. I'd say about 80% of them were eager to hear it, and were grateful to get information that could help them get better at coding, or at least interviewing. It leaves people with a good impression of the company, and you get the satisfaction of knowing you helped someone. You aren't going to get sued for telling someone which type of sorting algorithm is most efficient for x sized data set.
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