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Is this coincidence or what? Yelp CFO also resigned. Two executives from two different sinking ships. Paypal is getting murdered by Stripe. Yelp thought it could raise stock prices by buying traffic. Something had to give, someone has to take the blame.
New Money needs a New CTO
PayPal's redesigned their UI two or three times in the past decade or so. None of those redesigns have made it to business accounts yet. I still log in and see the same site I did in the early 2000s. I really, really understand that their business is enormously complex, operating in hundreds of different markets, but... you'd think some of the improvements would trickle down eventually . It's a real challenge for the…
- they should be able to remove the annoying "USE PAYPAL CREDIT FOR THIS??!?!?!?!?!" overlay.
- show transaction ids on the payment confirmation page, rather than making us navigate to a 2 more pages after paying
Oh, and not sure if this is related to just business accounts, but I have to log in twice to get logged in. Some kind of cookie bug that's fixed exactly once if I clear cookies, then starts happening again.
And, lastly, since I see you have a few disputes/chargebacks...their chargeback handling process is horrid.
Is this coincidence or what? Yelp CFO also resigned. Two executives from two different sinking ships. Paypal is getting murdered by Stripe. Yelp thought it could raise stock prices by buying traffic. Something had to give, someone has to take the blame.
http://files.shareholder.com/downloads/AMDA-4BS3R8/148031109...
New Money needs a New CTO
Welcome to new money.
Couldn't happen to a nicer sleazeball. I have nothing but disdain for Paypal (and Square, at this point), their customer service is terrible, their limits (even for businesses) are laughably low, and their processes for increasing the limits are slow, opaque, and unable to be appealed. Nothing but the back of my hand for these chuckleheads, I hope they trip and fall on their megayachts.
Is this coincidence or what? Yelp CFO also resigned. Two executives from two different sinking ships. Paypal is getting murdered by Stripe. Yelp thought it could raise stock prices by buying traffic. Something had to give, someone has to take the blame.
PayPal a sinking ship? Getting murdered by stripe? I call bullshit - do you have numbers to back you up?
Is this coincidence or what? Yelp CFO also resigned. Two executives from two different sinking ships. Paypal is getting murdered by Stripe. Yelp thought it could raise stock prices by buying traffic. Something had to give, someone has to take the blame.
Perhaps they can make it to IPO, but even at a 3.5B valuation, they have to find profitability very quickly, a 3.5B market cap can turn into a $250M market cap very quickly, just ask GroupOn.
When you are losing more per year than you can book in revenue, this is not a good business, and certainly isn't going to take over the market.
This is doubly true if Paypal is firing their CTO, who is in the end responsible for their situation, poor usability, and very poor APIs. If Paypal wakes up and starts fixing their issues, they are closing the one and only thing that is giving companies like Stripe an opening.
PayPal's redesigned their UI two or three times in the past decade or so. None of those redesigns have made it to business accounts yet. I still log in and see the same site I did in the early 2000s. I really, really understand that their business is enormously complex, operating in hundreds of different markets, but... you'd think some of the improvements would trickle down eventually . It's a real challenge for the…
They do a lot of things with business accounts that is irritating. For example: - they should be able to remove the annoying "USE PAYPAL CREDIT FOR THIS??!?!?!?!?!" overlay. - show transaction ids on the payment confirmation page, rather than making us navigate to a 2 more pages after paying Oh, and not sure if this is related to just business accounts, but I have to log in twice to get logged in. Some kind of cookie…
I've had to log in twice for months as well. I can't comprehend their leaving something so basic broken this long.
> And, lastly, since I see you have a few disputes/chargebacks...their chargeback handling process is horrid.
I have no beef with their chargeback handling myself. It's something more ridiculous actually. Those 5 "open cases" are cases I opened against a hosting company 12 years ago, in 2004. They stopped paying their colo bills and the DC cut power to their racks, including all the servers they rented to customers. PayPal decided the best course of action, given no money in their account or linked bank accounts to pay any refunds, was to leave the disputes open forever.
I can't even view the cases any more. If I try to search that far back in time, the dispute search times out and the site dies with no response (white screen), like some overloaded WordPress blog on shared hosting.