161–170 of 219 posts
Between the lines takeaway: hardware raid is dangerous.
This is yet another reason to push forward the idea of static websites/webapps. There is no single argument to support the idea of using a database to power a 5-6 page website. Not even a blog with daily posts. How many sites out there have less than 10 pages, are updated maybe once per month, sport a contact form or newsletter subscription box? 90%? And how many of them use an insecure behemonth like WP or Joomla? M…
The client (who doesn't want to contact the agency again)is given instructions how to update which makes them happy. And then such projects spread like wildfire.
/rant over.
I'm more worried about the following post in that thread: -------------------------------------------------------- We were loyal customers of DigitalOcean for over 2 years. We showed up to work one morning and had a client email stating that their website was down. We checked, sure enough. We tried logging in to our DI account and it said it was suspended. After searching around, we realized our CC had expired. No bi…
On one hand horrible situation to be in, at least could have called/mailed/SMSes/notified the customer before nuking the account.
On the other hand, it is a relief to know your data is secure and gone one you stop paying, no way they have a copy or keep it in archive/deep backup.
Holy hell, obviously where critical data is concerned, redundancy is something you should insist on, but this definitely sucks. Seems ridiculous that all you got from DigitalOcean is a $15 credit though. I'd have expected something like 6 months of paid backups comped.
The weekly backup deal is something I really do not like with Digital Ocean, I think Linode does it better, I've been planning to move for a while now, I've just been super lazy, but this might be the push I need. 7 days of lost data is unacceptable to me, especially when I'm paying for backups. > Three backup slots are executed and rotated automatically: a daily backup, a 2-7 day old backup, and an 8-14 day old back…
If you're going to switch to linode you might just as well use any public torrent tracker to store your backups.
I'm more worried about the following post in that thread: -------------------------------------------------------- We were loyal customers of DigitalOcean for over 2 years. We showed up to work one morning and had a client email stating that their website was down. We checked, sure enough. We tried logging in to our DI account and it said it was suspended. After searching around, we realized our CC had expired. No bi…
One time my CC expired on DO because there was a fraudulent purchase on it and I had to get a new one. I got a brief e-mail from DO noting there was a problem charging my card, and updated it the same day. What if I was on vacation, and didn't see this e-mail for a few days? shudder In what world is automating the deletion of customer data a good idea?
No surprise for me. It also happened on DO for me one time. It seemed I've had my machine on a wrong rack/server there. At the end you get what you pay for I would say... you can have luck on your DO server but there is a reason why Rackspace and Amazon still exist nowadays! If you can afford one of the bigger ones go for it.
Rackspace!!1 ha ha ha ha ha.. (neurotic laugh..) They took our whole infrastructure down for a day just because their highly paid Linux support team changed all root passwords and screwed firewalls and added unneed balancers so that servers weren't able to communicate with each other.. We didn't even request anything (as I remember).. Just bought their support and this shit happened. That was a nightmare
I'm more worried about the following post in that thread: -------------------------------------------------------- We were loyal customers of DigitalOcean for over 2 years. We showed up to work one morning and had a client email stating that their website was down. We checked, sure enough. We tried logging in to our DI account and it said it was suspended. After searching around, we realized our CC had expired. No bi…
I'm more worried about the following post in that thread: -------------------------------------------------------- We were loyal customers of DigitalOcean for over 2 years. We showed up to work one morning and had a client email stating that their website was down. We checked, sure enough. We tried logging in to our DI account and it said it was suspended. After searching around, we realized our CC had expired. No bi…
I really don't know to admire or criticise DO for this. On one hand horrible situation to be in, at least could have called/mailed/SMSes/notified the customer before nuking the account. On the other hand, it is a relief to know your data is secure and gone one you stop paying, no way they have a copy or keep it in archive/deep backup.
Having a backup and letting you to access it are two entirely different issues, and most of the time customer service staff don't know how the data management is being done by the engineering/operations team.