This is exactly one reason why using "Cloud" services for long-living things, like Hardware, is a great risk.
When Google shuts down Google Reader, we can all migrate to an alternative easily.
When Google shuts down Nest, people are left with non-working thermostats, and have to spend money and rebuild their systems to continue on.
Even worse, if just the internet goes down – not that rare in areas in the US only served by one ISP which doesn’t have to fear competition – one is even left without heating.
The reaction of the people on the recent case where Nest went down itself, and people were left without heating, fits well as context for the following excerpt from "The Sorcerers Apprentice" (1797, Johann Wolfgang von Goethe):
Herr, die Not ist groß! Sir, my need is sore.
Die ich rief, die Geister Spirits that I've called
werd ich nun nicht los. My commands ignore.