Earlier quoted context omitted.
> The key distinction people are missing is that these companies don't monetize open source directly. Instead open source is used as a means of building a user base that will indirectly generate revenue in other ways This isn't a distinction, it's the definition of open source. By definition if you have an open source company, you're making money through some channel other than keeping the software proprietary and se…
Well that depends. You can make money from open source. It more comes down to HOW which is rather than licensing code or subscription licenses BECAUSE the software is closed. I agree at what you're getting at though.
This has been a big question for our company. Ultimately, one of our viewpoints has been that the current breed of open source companies, especially with VC pressure, struggle to align with the community after a couple years and reality sets in.