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PayPal and zero-dollar invoice spam

troyhunt.com

21–30 of 77 posts

Re: PayPal and zero-dollar invoice spam

#21

Has PayPal just not tried to fix anything or add features other than a CSS refresh in, like, ever?

They acquired Venmo, which was pretty big for adding users to their ecosystem. They've kept it pretty quiet and have not tried to link the brands together, which probably says something about the current state of Paypal's brand.

Re: PayPal and zero-dollar invoice spam

#25
post #5

On one hand I hate spammers and their ilk. On the other hand, I have to congratulate them on finding a neat hack around spam filters which is technically not breaking false claimant laws . The simple fix is to disable $0.00 invoices as any actual invoice for services not rendered is fraud.

I agree, but what if the invoice was $1.00 or even $25.00. It would have the same effect, which would be to get the receiver to visit their website?

Sure, but Paypal et al might take a more active interest in shutting down service access for fraudulent payment demands than message spam

Re: PayPal and zero-dollar invoice spam

#26
post #3

I wonder what the reasoning is that PayPal allows you to 'send' someone $0.00? I'm not really surprised at how terrible the support via Twitter is. I almost never use chat/email support these days with any large company-because of how useless it has become.

Lots of accounting reasons to invoice people 0.00 dollars. Sales materials, demo models, returns, replacements, etc.

Re: PayPal and zero-dollar invoice spam

#29
post #3

I wonder what the reasoning is that PayPal allows you to 'send' someone $0.00? I'm not really surprised at how terrible the support via Twitter is. I almost never use chat/email support these days with any large company-because of how useless it has become.

Invoices can contain credits as well as charges. In some cases these might net out to zero but there would still be a legitimate reason to send the invoice showing that detail.

Re: PayPal and zero-dollar invoice spam

#30

Has PayPal just not tried to fix anything or add features other than a CSS refresh in, like, ever?

They acquired Venmo, which was pretty big for adding users to their ecosystem. They've kept it pretty quiet and have not tried to link the brands together, which probably says something about the current state of Paypal's brand.

Braintree as well, which has a site and api that work very well. PayPal's on the other hand...
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