51–60 of 148 posts
It happens all the time with big events: tickets will appear on StubHub before they even go on sale to the general public. Speculators will gauge interests using StubHub for tickets they do not even own. If they make a StubHub purchase, they have time to find a cheaper ticker to cover the transaction.
I have to admit that I always assumed Stubhub took some kind of ownership interest in the tickets either (1) once posted; or (2) once sold through Stubhub. Situations like this make it clear why it's in their interest not to do so.
When I sell my hockey tickets on stubhub, they place my tickets on hold with Tickets.com, and once sold, my physical tickets can no longer be used to gain entry to the event. The tickets that the buyer receives has a new barcode on them, so they can rest assured they won't have an issue at the gate.
Earlier quoted context omitted.
That's just ridiculous. Nobody reads user agreements, everybody knows nobody reads user agreements, and pretty much everybody expects that if you purchase something through a company, that company is responsible for delivering. You can't reasonably set up a marketplace, be the middleman for buying and selling, then throw up your hands and say "sucks to be you" when the product you advertise doesn't get delivered to b…
Not sure you can hold a marketplace to the same standards of a company delivering its own product. I don't need to reed any user agreement to know that. And Stubhub is clearly a marketplace. I would assume this site is just the same as eBay or Airbnb. I know that are some responsibilities of a marketplace, but I also know that I'm ultimately trusting the other transaction part (not the marketplace). If I think this r…
Update: StubHub, via their Twitter account, has promised to get this guy to the Kobe game. https://twitter.com/StubHub/status/684906796813697024
The seller probably never had tickets in the first place, which is why they had to cancel the order, since they would have taken a huge loss trying to flip tickets. It happens all the time with big events: tickets will appear on StubHub before they even go on sale to the general public. Speculators will gauge interests using StubHub for tickets they do not even own. If they make a StubHub purchase, they have time to…
Earlier quoted context omitted.
That's just ridiculous. Nobody reads user agreements, everybody knows nobody reads user agreements, and pretty much everybody expects that if you purchase something through a company, that company is responsible for delivering. You can't reasonably set up a marketplace, be the middleman for buying and selling, then throw up your hands and say "sucks to be you" when the product you advertise doesn't get delivered to b…
Not sure you can hold a marketplace to the same standards of a company delivering its own product. I don't need to reed any user agreement to know that. And Stubhub is clearly a marketplace. I would assume this site is just the same as eBay or Airbnb. I know that are some responsibilities of a marketplace, but I also know that I'm ultimately trusting the other transaction part (not the marketplace). If I think this r…
Earlier quoted context omitted.
They currently guarantee "comparable replacement tickets or send you a refund." It sounds like in practice they try for the "comparable replacement tickets" first... except that according to them there were none in this case, because all the remaining tickets were really expensive!
Eesh. Comparable replacement tickets refers to a similar seat at the same event - price really isn't a factor. Nice piece of acrobatics on their lawyer's part tho.
Earlier quoted context omitted.
Not sure you can hold a marketplace to the same standards of a company delivering its own product. I don't need to reed any user agreement to know that. And Stubhub is clearly a marketplace. I would assume this site is just the same as eBay or Airbnb. I know that are some responsibilities of a marketplace, but I also know that I'm ultimately trusting the other transaction part (not the marketplace). If I think this r…
This would be fine if they weren't advertising a "Fan Protect Guarantee." They are offering additional safe guards or at least the appearance of them to encourage buyers to take on that risk. It is extremely shady when they then don't follow through.
The seller probably never had tickets in the first place, which is why they had to cancel the order, since they would have taken a huge loss trying to flip tickets. It happens all the time with big events: tickets will appear on StubHub before they even go on sale to the general public. Speculators will gauge interests using StubHub for tickets they do not even own. If they make a StubHub purchase, they have time to…
How can they do this for events that have specific seats. Its not a general admission event. They sold this guy certain seats.