Earlier quoted context omitted.
There still needs to be visibility. Only the recent ubiquity of cell phone cameras has allowed the public at large to see interactions between citizens and police. Before this it was easy to dismiss or just be ignorant of how often police abuse occurred to certain groups of people. It was the officer's word against these "thugs". Getting everyone to admit a problem exists and getting our heads around how frequently i…
I used to believe this but now I'm more careful - there are several biases that rear their ugly heads in problems like these. On the one hand, what GP alluded to is that bad interactions will be overrepresented in any kind of police reporting app that doesn't force you to rate every interaction you were in. On the other hand, you have the usual publication/media bias and availability heuristic working against us. Say…
In the end it will be about trust. Previously the cops were given the benefit of the doubt; now that perception is changing. Police will have to do a better job of customer service to change that.