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In the actual, the fields where the poor guy/girl actually has to write are large spacious to allow the delivery person to write quickly (and sloppily).
Also, notice how Final Notice is bigger than the rest of the text? That's because it's important. This is one example of confusing typographical priority.
I'll just stop there.
And here is the new one: https://pbs.twimg.com/media/CRR5bTwUYAE9Tkm.jpg:large
It took me carefully looking at both sides for 10 seconds..
This is a significant improvement though the form itself is still incredibly busy. I would much rather have something more tailored to my delivery than this generic thing that requires effort from everyone involved. This is a good solution for 2007 but 2015? This needs more automation. For instance USPS should know what type of delivery it is, customer name, sender, addresses and whether it's a final notice or not. W…
As far as body-worn printing of adhesive labels, I'm not aware of any product for that. Thermal print (on thermal paper, not thermal transfer printing) tends to fade very easily in sun or rain and would also be a problem.
Will probably get some downvotes for the raw criticism, but your redesign is a regression in usability for both the carrier and the recipient: In the actual, the fields where the poor guy/girl actually has to write are large spacious to allow the delivery person to write quickly (and sloppily). Also, notice how Final Notice is bigger than the rest of the text? That's because it's important. This is one example of con…
Ouch :(
This is a significant improvement though the form itself is still incredibly busy. I would much rather have something more tailored to my delivery than this generic thing that requires effort from everyone involved. This is a good solution for 2007 but 2015? This needs more automation. For instance USPS should know what type of delivery it is, customer name, sender, addresses and whether it's a final notice or not. W…
Although automation could certainly be implemented to some extent here, note that on city routes the carrier will often use this form when not near their vehicle (flats fit in the bag). There are several options for body-worn thermal printers, but durability of the device and output might be a problem. These cards are printed on pretty heavy stock and are really very sturdy. As far as body-worn printing of adhesive l…
When you give them a package (you don't have to bring it to the post office, you can give it to delivery people as well), they scan the label and print you a receipt (which also has the tracking number on it so you can track it).
The nice thing about that is that adding new features to the print-out (e.g. the opening hours mentioned before) is just a software update.
Some delivery services here also give you very accurate tracking with a delivery window that's just 15 minutes or so and you get the option to re-route the package online if you know you're not present during that time – or tell them to drop it off in a certain place (I have asked for non-fragile things to just thrown on our balcony in the first floor before; it's secure enough and I'd rather have a package instead of having to wait for redelivery or pick it up), or let them deliver to a neighbour.
All in all I think there are numerous possible improvements here and not all of them revolve around designing a better form that may be obsoleted by some of the better options.
Royal mail have got it down to a pretty good art:
http://cdn1.alphr.com/sites/alphr/files/images/blogs/wp-cont...
and earlier:
http://1.bp.blogspot.com/_ZKsGEgLdzMc/S-kztysmnJI/AAAAAAAAAL...
The main issue I have is that there is too much space devoted to telling you stuff you already know. You know the destination address because thats why you have the card. More importantly there isn't a space for a tracking number. (I assume the USPS has some sort of tracking.) surely that's the most important thing?
Dear _______ We missed you,
Your package __________ was:
[]too big []needs payment
[]needs signing for
and is now back at the post office.
[] I will try again AM/PM
[] The package will need collecting
Date_______ Time_______
Notes:
_______________________
_______________________
Much more simple, readable and compact. The flow of information is from top to bottom, most important who its addressed to, next why its not been delivered, then when its being delivered (if at all) Date and time of attempt, extra notes.
Here is the one the Swiss post uses: http://www.balsthal-collector.ch/holderbank/digitale-fotos/i... And here is the new one: https://pbs.twimg.com/media/CRR5bTwUYAE9Tkm.jpg:large