Stripe was down
status.stripe.com
Stripe was down
1–10 of 28 posts
Re: Stripe was down
#2At the time of writing, this post is 11 minutes old, but the status page says they have been down for 5.
Hmm!
Re: Stripe was down
#3At the time of writing, this post is 11 minutes old, but the status page says they have been down for 5. Hmm!
I think generally when every alarm bell in your monitoring system goes off the first thing you do is question whether monitoring is broken. When you confirm there is a problem this big, you panic and try to fix it really fast. Then you call your other on-call guys and tell them you actually have an "oh, shit" situation.
Once you recognize there's a serious problem, THEN you make the public announcement. Ah, the life of ops.
Re: Stripe was down
#4At the time of writing, this post is 11 minutes old, but the status page says they have been down for 5. Hmm!
I tried ordering from doordash about 30 minutes ago (approximately 7:20pm PST) and my card got declined, which was presumably because of this outage.
Re: Stripe was down
#5At the time of writing, this post is 11 minutes old, but the status page says they have been down for 5. Hmm!
They also don't seem to count the "partial degradation" periods as downtime; Stripe.js and Checkout.js both have a 9m red bar, but Checkout.js has had a lot of "partial degradation" periods. Both sit on 99.992% uptime, though. Maybe that's not so bad; it would depend on how severe a "partial degradation" can be and still be classified that way, I suppose.
Re: Stripe was down
#6[deleted]
Re: Stripe was down
#7Love stripe, but situations like these, eek.
Alternative: accepton. Allows me to use stripe and others.
If Stripe's down, then it will allow me to accept payments via Paypal or other. Good for these scenarios.
Re: Stripe was down
#8No better time than Christmas to have your payment platform go down :(. I can't imagine the clusterfuck at the Stripe offices atm. Overnighters ahoy!
Re: Stripe was down
#9I work at Stripe. We're back up now. Your customers can safely retry any failed payments. We'll post a public postmortem over the next few days with more information.
If you need any help, please drop us a line at support@stripe.com (and feel free to CC me; I'm michael@stripe.com).
Re: Stripe was down
#10Love stripe, but situations like these, eek. Alternative: accepton. Allows me to use stripe and others. If Stripe's down, then it will allow me to accept payments via Paypal or other. Good for these scenarios.
[deleted]