Earlier quoted context omitted.
> Someone, somewhere, either felt like they couldn't blow the whistle without getting fired (obviously a problem) or management knew about the rule breaking and just didn't care (which is a bigger problem.) Don't forget somebody blowing the whistle to the hierarchy and a middle-mangler (of justice) "losing" the call. Feynman recounts multiple instances of manglement ignoring or railroading warnings and whistleblowing…
process driven cultures tend to generate a lot of apathy from the standpoint that speaking up is systematically discouraged as there is no reward. doesn't matter how right your position is, far more will follow a process to any end as the process itself provides cover from fallout and failure
> the point is, the workers were thinking! I got the impression that they were not undisciplined; they were very interested in what they were doing, but they weren't given much encouragement. Nobody was paying much attention to them. It was remarkable that their morale was as high as it was under the circumstances.