41–50 of 273 posts
https://spideroak.com/faq/why-isnt-spideroak-open-source-yet...
EDIT: I'd welcome discussion, in addition to your up/down votes
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
I applaud SpiderOak, but they are much different from most other sites. They have privacy conscious customers to begin with, this is something that is good press for them and probably a net positive on their bottom line for doing it, not the case with most other sites. Also it's something they are doing after having a very mature product for many years, clearly not the first or most important thing they needed to tackle as a company.
In February SpiderOak dropped its pricing to $12/month for 1TB of data. Having several hundred gigabytes of photos to backup I took advantage and bought a year long subscription ($129). I had access to a symmetric gigabit fibre connection so I connected, set up the SpiderOak client and started uploading.
However I noticed something odd. According to my Mac's activity monitor, SpiderOak was only uploading in short bursts [0] of ~2MB/s. I did some test uploads to other services (Google Drive, Amazon) to verify that things were fine with my connection (they were) and then contacted support (Feb 10).
What followed was nearly __6 months__ of "support", first claiming that it might be a server side issue and moving me "to a new host" (Feb 17) then when that didn't resolve my issue, they ignored me for a couple of months then handed me over to an engineer (Apr 28) who told me:
"we may have your uploads running at the maximum speed we can offer you at the moment. Additional changes to storage network configuration will not improve the situation much. There is an overhead limitation when the client encrypts, deduplicates, and compresses the files you are uploading"
At this point I ran a basic test (cat /dev/urandom | gzip -c | openssl enc -aes-256-cbc -pass pass:spideroak | pv | shasum -a 256 > /dev/zero) that showed my laptop was easily capable of hashing and encrypting the data much faster than SpiderOak was handling it (Apr 30) after which I was simply ignored for a full month until I opened another ticket asking for a refund (Jul 9).
I really love the idea of secure, private storage but SpiderOak's client is barely functional and their customer support is rather bad.
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
> Google Analytics thrives on developers' laziness in my opinion. It's almost never "developers" who are deciding to use GA; it's middle managers or marketing departments.
That maybe no option...
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
Frankly most of what i read out of the tech world these days seems to be about pandering to developer laziness.
All manner of APIs and services seem to exist in their current form simply to extract rent from developers that don't want to do back end "dirty work".
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
It took us only a few weeks to write our home-brew analytics package. Nothing super fancy yet now we have an internal dashboard that shows the entire company much of what we used analytics for anyway - and with some nice integration with some of our other systems too. I never quite grasp how the above isn't just a matter of intuition to anyone working in the tech sector. Google Analytics thrives on developers' lazine…
