Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Leaving the Mac App Store

blog.sketchapp.com

Post reply on HN
Print view View original

1–10 of 424 posts

Re: Leaving the Mac App Store

#2

Post by austenallred »

>App Review continues to take at least a week

That must be the most frustrating/annoying thing in the world.

> there are technical limitations imposed by the Mac App Store guidelines (sandboxing and so on) that limit some of the features we want to bring to Sketch

I'm sure there are good intentions to what Apple is doing there, but it would be nice to know more details.

> and upgrade pricing remains unavailable

Man, the Mac App Store really just needs to up its game.

Re: Leaving the Mac App Store

#3

Post by song »

I avoid buying from the mac app store as much as possible.

If Apple ever decided to change mac os x to no longer allow external applications, I would switch to Linux right away. I don't want to do that because I do like the os X better a GUI... But there's no way I'd stay on a system that wouldn't allow me to do what I want with it.

Re: Leaving the Mac App Store

#4

Post by atonse »

song wrote: post #3

I avoid buying from the mac app store as much as possible. If Apple ever decided to change mac os x to no longer allow external applications, I would switch to Linux right away. I don't want to do that because I do like the os X better a GUI... But there's no way I'd stay on a system that wouldn't allow me to do what I want with it.

EDIT: That would be suicide (for the whatever 5% of their sales the mac brings in!). If they imposed a rule like that AND continued to neglect the app store the way they do, droves of developers would leave.

Unless they rethink or overhaul their sandboxing system to allow a bigger class of applications (essentially, most of what's out there), they won't be able to move power users to the App Store.

Re: Leaving the Mac App Store

#5

Post by p0la »

austenallred wrote: post #2

>App Review continues to take at least a week That must be the most frustrating/annoying thing in the world. > there are technical limitations imposed by the Mac App Store guidelines (sandboxing and so on) that limit some of the features we want to bring to Sketch I'm sure there are good intentions to what Apple is doing there, but it would be nice to know more details. > and upgrade pricing remains unavailable Man,…

+ having a China wall between review (that are on the app store) and the support (that you may implement in your app if you wish) isn't so great.

When selling on Amazon for example, you have a ready to use support platform that allow you to easily interact with customers that seem to be strugling. I feel this really helps avoiding unnecessary frustrations.

Also, the best moment to collect feedback is when people are in review mode. And when your users get in review mode, they got straight to the app store where you can't reach them.

Re: Leaving the Mac App Store

#7

Post by S_A_P »

That is my biggest complaint about the Mac App store. I think in general prices have been reduced for most apps. But upgrade pricing is a must for customer retention. If they try to sell me the next version of Logic for 199 Im not buying it. I spent 599 for logic 8 platinum, 129(I think) for logic 9 upgrade and then 199 for Logic pro X. Im not interested in giving them another couple of hundred dollars for a while.

Re: Leaving the Mac App Store

#8

Post by nnx »

> We should also add that this move is not a knee-jerk reaction to the recent certificate expiration problems that affected so many Mac App Store customers.

Any good link/background about this?

Post reply on HN