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Slack is down

slack.com

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Re: Slack is down

#33

Post by blacksmith_tb »

bcruddy wrote: post #15

I didn't notice an interruption on the desktop client and it's been logged in for about 7 hours now and slack.com looks fine. Interestingly enough https://status.slack.com is currently down while curling status.slack.com returns a page that says it's moved to https://status.slack.com

I'm getting SSL errors from httpie:

http: error: SSLError: hostname 'status.slack.com' doesn't match either of '2015-06-25.dev.slack.com', 'slack.com', 'slack-files.com', 'slack-redir.com', 'slack-redir.net', 'dev.slack.com', '.dev.slack.com', '.enterprise.dev.slack.com', 'dev.slack-files.com', 'dev.slack-redir.com', 'dev.slack-redir.net'

Re: Slack is down

#34

Post by nodesocket »

npizzolato wrote: post #30
nodesocket wrote: post #11

Earlier quoted context omitted.

Wow, that is a fail hosting your status page in the same datacenter/environment as production. Honestly, a bit surprised, since Slack has always seemed on top of things.

If you can't get to the status page, it's probably a good indication the service is down :)

You're missing the point. It is for communication to your customers. Give them an outline of what is happening and an estimated eta to being back up.

Re: Slack is down

#35

Post by Xorlev »

ratsimihah wrote: post #10
leesalminen wrote: post #2

I can't even get to status.slack.com ... I really hope that isn't on production infrastructure! GET https://slack.com/favicon.ico 503 Service Unavailable: Back-end server is at capacity

| "Back-end server is at capacity" DDoS?

503 = at capacity, default response an ELB returns when all the servers in the ELB are OutOfService (or missing).

Re: Slack is down

#36

Post by Goopplesoft »

ratsimihah wrote: post #10
leesalminen wrote: post #2

I can't even get to status.slack.com ... I really hope that isn't on production infrastructure! GET https://slack.com/favicon.ico 503 Service Unavailable: Back-end server is at capacity

| "Back-end server is at capacity" DDoS?

Also AWS's error code for no healthy nodes in elb.

Re: Slack is down

#38

Post by callumjones »

woodruffw wrote: post #17

Just another reason for OSS projects to never trust closed (centralized!) protocols: no recourse when it (inevitably) hits the fan.

Except when you have to manage it yourself and something breaks or the infrastructure you have to manage needs managing.

Re: Slack is down

#39

Post by Xorlev »

thethimble wrote: post #32

Ironically, everyone at our company is heads down and working uninterruptedly. Productivity seems to have gone up without the interruptions!

Aside a jaunt over to HackerNews? ;)

I agree. As an aside, Slack has been getting so much usage internally (and everyone learned about @notifications) that it's turned into a massive source of interrupts. It's hard to idle in a number of channels without eventually getting @channel notifications. Perhaps it's a cultural thing here, but there's an expectation that questions are answered immediately unlike email.

I've taken to turning off Slack for periods every day to get work done.

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