This sounds like a lot of the great advice in How to Win Friends and Influence People [1] I read that book yearly, and learn something every time. [1] http://www.amazon.com/dp/0671027034/?tag=roadchoseme-20
What I’ve learned from sitting next to a pro salesman
41–50 of 78 posts
Re: What I’ve learned from sitting next to a pro salesman
#42At this point I don't answer a call that isn't in my contacts. I sign up for a trial of some cloud service and it is like clockwork, 2-3 days afterwards I get a cold call from someone in sales. It's like they are all following the same playbook at this point and it's ruined the effectiveness of the strategy, at least on me...
It still works. One of the hard parts about sales is understanding that people don't like to be pitched, or intruded on, and balancing that with the fact that the product or service may well be to their benefit! If you had a good friend struggling somehow, and you knew you could save them a lot of money, time and effort would you not strongly desire to communicate that to them? And when you are struggling, don't you…
I get a ton of sales emails each month. Almost no sales calls because I go to lengths to avoid having my number get out there.
In my space, the ad network sales people and ad tech reps almost never add any value to the conversation. I would be better served getting technical documentation as to what actually differentiates them from all of their competitors (usually nothing).
It is an annoyance and an intrusion on my non-existent free time. The worst is when I receive unsolicited swag in the mail that they then feel obligates me to talk to them.
I'd be much happier speaking directly with a sales engineer. At least they can often answer the technical questions I have and not spout some BS answer from a benefits/features matrix.
Re: What I’ve learned from sitting next to a pro salesman
#43Earlier quoted context omitted.
Really? I worked for an Iranian-American for 2 years, and my aunt 30 years in the state department stationed in various locations in the middle east—both refer colloquially to Farsi. I don't think it's in the same category as French and German.
According to this it is: https://en.wikipedia.org/wiki/Persian_language#Etymology
So I don't think it's as clear as you suggest. I certainly recognize the name "Farsi", though I would not have known "Dari" (the name of the Afghan dialect).
Re: What I’ve learned from sitting next to a pro salesman
#44If people can get past the poor English (and seriously, his English is much better than my Hebrew!), this is a great little article about salesmanship. I particularly like the bit about concluding with something concrete. That's great advice
I think this pretty much applies to anyone who has to talk to people, and get things done. I do tech support of complex software for a living, and if something is not solved on a call, then the best way to leave the call gracefully is to itemize and describe next steps. This applies anywhere you are driving a process.
* if the social brain hypothesis is true.
Re: What I’ve learned from sitting next to a pro salesman
#45Earlier quoted context omitted.
The kids and football thing is about building a rapport so the next time that you call they remember you, or will at least take your call. This is important when for example someone may not be buying right now. If they say we will be looking in 6 months time and you only call back in 6 months time they will be unlikely to remember you. If you call them every month by the time the 6 month marl comes around you are spe…
I love college sports and I always tried to talk to my interviewers about their schools' teams. I distinctly remember two women interviewers from Oregon, a football powerhouse, who did not appreciate the conversation. Now I just talk about restaurants. Everyone likes food.
That could explain why the women were tired of the topic.
Re: What I’ve learned from sitting next to a pro salesman
#46Earlier quoted context omitted.
I love college sports and I always tried to talk to my interviewers about their schools' teams. I distinctly remember two women interviewers from Oregon, a football powerhouse, who did not appreciate the conversation. Now I just talk about restaurants. Everyone likes food.
a football powerhouse That could explain why the women were tired of the topic.
It's a risk whenever you try to connect with someone over what you think might be a shared passion. Sports can be risky because not everyone like sports, but if you guess correctly and can form a deeper relationship then any other topic.
Trying football with people from Oregon is absolutely a reasonable decision.
Re: What I’ve learned from sitting next to a pro salesman
#47Re: What I’ve learned from sitting next to a pro salesman
#48Earlier quoted context omitted.
The kids and football thing is about building a rapport so the next time that you call they remember you, or will at least take your call. This is important when for example someone may not be buying right now. If they say we will be looking in 6 months time and you only call back in 6 months time they will be unlikely to remember you. If you call them every month by the time the 6 month marl comes around you are spe…
I love college sports and I always tried to talk to my interviewers about their schools' teams. I distinctly remember two women interviewers from Oregon, a football powerhouse, who did not appreciate the conversation. Now I just talk about restaurants. Everyone likes food.
Re: What I’ve learned from sitting next to a pro salesman
#49Earlier quoted context omitted.
Emails and everything sent to customers were always proofread by a native english speaker. I wrote this on my spare time but lesson learned for next time.
Here's a little bit of constructive advice. There are several places where you've made a "comma splice" error. That is, a comma (,) was used when a period (.) or semicolon (;) should have been used (or alternatively, a conjunction could be used). Example: > We’ve interviewed a bunch, during one of the interviews after the candidate was done presenting, he looked at me, I looked at him, he did OK … This should be inst…
Re: What I’ve learned from sitting next to a pro salesman
#50Earlier quoted context omitted.
> He then asked this question “How is a typical call with a prospect looks like?” ... I still don't understand what the guy asked, my best guess is he messed up the verb and it was supposed to read "how DOES a typical call with a prospect go?", or similar. It all makes me conclude that someone who is not a native English speaker was paid to write that article and it's bullshit filler flung out on various sites like H…
The author is Israeli; my Hebrew is worse than my Arabic is worse than my Farsi, which is pretty bad, but the grammatical mistakes seem pretty typical of the impedance mismatches between Hebrew and English.
In this case, I didn't notice anything. It's probably because I was speed-reading, but I can't help but feel that it also has something to do with the fact that I've gotten used to the way Hebrew speakers tend to mangle English.