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Why Open Offices Are Terrible

washingtonian.com

21–30 of 61 posts

Re: Why Open Offices Are Terrible

#21

I found I was the most productive when I was in a small office with 2-3 other developers, with a door we could close. Everyone was setup this way, and people ended up decorating each of their rooms and every room had a "theme" (ours was called the lounge). This degree of personalization brought me closer to my co-workers whom I shared the office with, and as a result we worked better together. In the afternoons, we'd…

At one point a company I worked for had a similar setup and we did much the same thing. Our office basically turned into a small dorm room (we were all in our early 20's at the time) kind of like you see on the show Workaholics. We had posters, jokes, a whiteboard covered in notes and stupid drawings, we even had themed playlist days where we'd come up with what genre or theme of music we'd have playing... 90's day, it's a cover song day, you're embarrassed you like it day, ska all the things day, etc... It was one of my favorite times/jobs I've had because of that atmosphere, we all learned a ton and collaborated on each other projects and spent way more time at work without even thinking about it. We ended hiring more devs and moving to an open office environment and everything changed, we all were still clustered together, but collaboration slowly faded away, where we used to turn around and talk to one another we now communicated over IM even though we sat less than 10 feet away, partly because an open office means everyone is interrupted as soon as you talk, make noise, play music, etc.

I always just through it was the growing company that lead to the change, but now that you mentioned your experience and I reflect on mine, I think that little 3 man shared off might have been the key to all of the awesomeness and fond memories of my time with that company.

Re: Why Open Offices Are Terrible

#23
post #9

I've worked in a cube. I've shared an office with one other person with a variety of different desk arrangements. I've had my own office. I currently share an office with three other people (almost an open office). I vastly prefer sharing an office with one other person where both of us have our backs to the wall over any of the others. Having my own office is too isolating for my tastes, but I don't like wide open s…

> I don't like people being able to sneak up behind me

This doesn't get discussed enough, compared to noise.

There's something very primal about wanting to defend our backs. At work, in a restaurant, at the library... I want to have my back against the wall. My lizard brain thinks it's protecting me from predators, but my modern brain really doesn't want a pair of eyes behind me when I'm on email, or reddit, or whatever. And I don't want people to make their inevitable comments whenever I bury my face in my hands to just THINK for a while.

Re: Why Open Offices Are Terrible

#24
post #19

I've worked all over the place: home, office, small offices, and now I just started working at this startup factory which is essentially a huge open space with dozen of startups sharing the same space: http://luissenlabs.com/ I love it. You get to know people from different places and it's like we're all a small community caring for one another. Also I think from a psychological point of view it helps having a large…

I agree. I moved from having an office for 8 years to an open office in March, and for the most part I love it. I'm pretty introverted, and I thought it would be difficult, but it actually helps with team interaction because before it wouldn't be unusual for weeks to pass without talking with anyone. The open plan "forces" interaction, and it has been a good thing for me.

Re: Why Open Offices Are Terrible

#25
post #7

There seems to be little discussion of the benefits to open offices. I would like to know how much money is saved to startups without significant funding. A big company like AT&T has no excuse but "shareholder value" for lowering the quality of work life - because let's be honest, private offices are obviously best - but a startup doesn't really have that choice. Personally, I'm fine with some kind of mix. Some peopl…

I’ve always thought that much of the bitching is about individual productivity without taking into the considerations of group productivity. Teams of 4-8 being in a single room probably gain more in collaboration in sum total by being together than the loss in personal productivity; however open spaces in the hundreds now introduct distractions for non-group associated work.

> I’ve always thought that much of the bitching is about individual productivity without taking into the considerations of group productivity.

On the face of it, that seems illogical.

I don't think anyone disputes that a well-functioning team's whole (team productivity) is greater than the sum of its parts (individual productivity). What is hard to fathom, though, is the idea that reducing the sum of its parts increases the whole. I'm not saying it isn't possible, just not straightforward.

Re: Why Open Offices Are Terrible

#26

That really doesn't say anything about why they're terrible. They're just posting a bunch of random factoids without any kind of explanation for why those numbers might be. Seems like everything was cherry-picked pretty well.

Not only that, at least one fact, how much AT&T saved, seems to imply open office spaces are not terrible. That is because the click-bait headline doesn't specify for whom.

Re: Why Open Offices Are Terrible

#27

That really doesn't say anything about why they're terrible. They're just posting a bunch of random factoids without any kind of explanation for why those numbers might be. Seems like everything was cherry-picked pretty well.

There are much better articles on the problems associated with noisy offices. At the very least, they should provide a link to the studies cited (which we can only hope aren't behind a paywall).

Re: Why Open Offices Are Terrible

#28

> 100 Percent increase in loss of productivity due to noise distraction in open-plan offices compared with private offices, as cited in a 2013 paper published by the Journal of Environmental Psychology. And yet, employment statistics show Americans are more productive than they've ever been. Something doesn't smell right with this data. http://www.bls.gov/lpc/

In economic terms productivity usually means GDP per capita or per work hour. The article implies the everyday meaning of the word.

Besides: As the common job of IT is automation, e.g. reducing the need for labor, increased (everyday meaning) productivity of IT could actually result in lower (economic) productivity, as GDP gets smaller.

Re: Why Open Offices Are Terrible

#29

That infographic is really bad. 100% of what? A 100% increase? Then why is it a pie chart?

> Happiness rank of private-office occupants, according to research at the University of Sydney on work environments.

with a "1" above it.. Is that 1 person? 1 rank (out of how many ranks)? Rank #1? 1% happiness?

Re: Why Open Offices Are Terrible

#30
Every now and then, it's time to stop concluding that you're right, and start to ask why nothing has changed. The data at this point seems overwhelming that open offices are bad for health, stress, productivity, and personal happiness, and they don't save a whole lot of money. So why are they still around, and how can this be changed?

That's the article I'd love to read, though the issues go very deep. PG was certainly right in an essay from years ago where he concludes that private offices are really used to denote rank in a company, rather than to provide people with a quiet space for productive work.

My own experience at Sun Microsystems a long time back was a good one. They had drop in centers with quiet rooms and loud rooms. Loud rooms had phones, quiet rooms didn't. None of it wouldn't have mattered without enforcement - every now and then, someone who did a lot of work on the phone (never a developer, they always took phone calls outside) would try to use the cell at a desk, figuring it was "ok" as long as they kept it short and used mildly hushed tones. Nope. The office manager, who didn't care who they were or if they liked her, enforced the rules.

That could work, while preserving the rank/status qualities to offices that are important to other elements of an organization.

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