Why two star reviews instead of one for the cables that fail to meet the spec? Does Amazon / do people view 1-star reviews as bitter / exaggerated? Are they less visible?
Google engineer writing Amazon reviews on USB-C cables that don't work
11–20 of 400 posts
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#12It would physically pain me to work at a company that sells defective equipment. I'd like to see amazon just develop in-house testing for certain types of stock. Cables, power supplies...
How much more are you willing to pay for that? If you're willing to pay a premium for tested and certified gear, why not just buy from your phone's manufacturer in the first place?
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#13This is such a great service to everyone! I wish more companies let their engineers do that. Too few knowledgeable people call out the crap we're being sold.
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#14…And on ones that do. Looks very useful for weeding out actual quality from the muddle. Would love to see someone doing this kind of work with other types of cables, too.
Reading the headline, it sounded like astroturfing. Instead, he's being helpful and providing some very useful information from his experience as an engineer from google itself. What a thoughful fellow!
No post body was provided.
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#15Is there a simple test that someone could do with a multimeter to test these cables themselves? Or is it more than just having a pullup resistor on the right pins?
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#16All areas of internet business (ecommerce, publishing, etc) need to be held more accountable. Kudos to this guy for doing his part
No post body was provided.
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#17The average consumer has no idea if one of these cables will actually do what they proclaim. The only way to really know is when other customers review the product, which we know is barely useful most of the time due to fraudulent reviews. Great job on the part of this Google engineer for writing such clear and technical reviews of the products.
Now that an expert has called some of these cables out as not adhering to the spec shouldn't they be taken off of Amazon? Should they be reprimanded for false advertisement?
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#18We've done a similar analysis of USB 3.0 host controllers and the state of their drivers cross-platform. It's amazing how bad the state of USB 3.0 is, even 5 years after devices started shipping. Even the latest Intel host controllers (8 & 9 series) initially shipped with bad drivers. I look forward to getting our results posted.
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#19If only there were more of this stuff! The kind of information in his reviews is technically detailed but clear enough for the layperson, and it answers the real question I have in mind when I'm looking at the 1-3 star reviews: does it actually work for what I want it to do?
Re: Google engineer writing Amazon reviews on USB-C cables that don't work
#20Why two star reviews instead of one for the cables that fail to meet the spec? Does Amazon / do people view 1-star reviews as bitter / exaggerated? Are they less visible?
They can still be used for data exchange, just not for charging.