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My Livecoding.tv account deletion saga

liza.io

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Re: My Livecoding.tv account deletion saga

#141

Post by DanBC »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

Two hours later her profile still has the "Dice.com employee" (which is false) and "banned for spamming" (which I think is false.)

Mishandling personal information is a big deal.

Re: My Livecoding.tv account deletion saga

#142

Post by tptacek »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

What's wrong with you? Take the page down. There's a whole HN thread sitting here hitting fucking refresh on it over and over again waiting to see how much more drama your insane team can generate over this. Are you running a company, or a very elaborate piece of nerd performance art?

Re: My Livecoding.tv account deletion saga

#143

Post by prawn »

austenallred wrote: post #85
tylerlh wrote: post #61

Earlier quoted context omitted.

Does YC not provide any kind of guidance or coaching around customer support and PR to founders during the program? Seems like that should be a really important topic, given how situations like this impact not only the reputation of the startup, but also YC itself.

YC isn't going to run your company for you. This isn't a YC problem.

If I'm YC and I have invested in a company, I'm going to step in and give a bit of coaching in a situation like this. Especially when the solution is completely obvious and the core action required (deleting the account, sending a quick apology) would be minimal.

Re: My Livecoding.tv account deletion saga

#144

Post by DanielBMarkham »

nissehulth wrote: post #114
drakonka wrote: post #100

Earlier quoted context omitted.

Looks like you guys just corrected the spelling of your website name on my profile (previously "LIIVECODING.TV"), which is still accusing me of spamming. Is this the kind of improvement you had in mind?

"like watching a train wreck in slow motion" is an expression I've never felt the need to use. Until now. This is unacceptable behavior from any business.

It's painful to watch.

Re: My Livecoding.tv account deletion saga

#145

Post by prawn »

austenallred wrote: post #95
tylerlh wrote: post #92

Earlier quoted context omitted.

The entire premise of participating in YC is to learn from other founders about how to build a successful startup. You're saying that YC doesn't have any reason to try and help founders do better at running their companies?

It's up to the founders to reach out and try to figure out how to solve the problem. If they don't do that YC isn't going to perform an audit or hold a bunch of seminars or something. TBH most of this is basic competence. YC can't ensure that all of the companies are competent in all aspects.

They can't ensure, but they have an interest in assisting.

Re: My Livecoding.tv account deletion saga

#146

Post by prawn »

minimaxir wrote: post #33
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

DICE.COM EMPLOYEE SPAMMING LIVECODING.TV Liza Shulyayeva banned for spamming. WORKS FOR DICE.com and is just spamming Livecoding.tv BANNED FROM LIIVECODING.TV FOR SPAMMING BANNED FROM LIIVECODING.TV FOR SPAMMING+ BANNED FROM LIIVECODING.TV FOR SPAMMING ...did they mispell their own startup in their vandalism? Also, per her LinkedIn, the OP works for DICE the game-development studio (subsidiary of EA, made Battlefield…

Liza Shulyayeva banned for spamming. WORKS FOR DICE.com and is just spamming Livecoding.tv

Is that legally irresponsible naming someone in full and directly implying they were responsible for a negative action?

Re: My Livecoding.tv account deletion saga

#147

Post by krapp »

tptacek wrote: post #140
austenallred wrote: post #91

Earlier quoted context omitted.

Because the founders suck at dealing with users. YC doesn't run your company for you.

Yes, but I had the same thought; along the lines of "does YC really have to do a dinner where someone comes in and tell the batch's founders not to try to make examples of customers/users that are annoying them, because they will look ridiculous at best and, as in cases like this, actively malignant at worst"? Is that really a lesson YC needs to teach?

At the very least, I would expect Y Combinator to try to invest in founders who don't need to be told that.

Re: My Livecoding.tv account deletion saga

#148

Post by tymekpavel »

prawn wrote: post #146
minimaxir wrote: post #33

Earlier quoted context omitted.

DICE.COM EMPLOYEE SPAMMING LIVECODING.TV Liza Shulyayeva banned for spamming. WORKS FOR DICE.com and is just spamming Livecoding.tv BANNED FROM LIIVECODING.TV FOR SPAMMING BANNED FROM LIIVECODING.TV FOR SPAMMING+ BANNED FROM LIIVECODING.TV FOR SPAMMING ...did they mispell their own startup in their vandalism? Also, per her LinkedIn, the OP works for DICE the game-development studio (subsidiary of EA, made Battlefield…

Liza Shulyayeva banned for spamming. WORKS FOR DICE.com and is just spamming Livecoding.tv Is that legally irresponsible naming someone in full and directly implying they were responsible for a negative action?

Yes, LiveCoding.tv can be sued for libel.

Re: My Livecoding.tv account deletion saga

#149

Post by jsmeaton »

jamiegreen wrote: post #59
drakonka wrote: post #31

It looks like Livecoding have now updated my profile for me, to claim I am "spamming them": https://www.livecoding.tv/lazer/

Hi drakonka, I have only just found out about this, and was until now not aware of what happened. I don't know why my cofounder Michael marked you as spam, and I will ask him to contact you. I can only apologise for the handling of your account deletion, it really is not acceptable that it took so long, so we will make it a priority to improve this.

Wow, is there any recovering from this? Usually I'm against the internet machine latching onto people that have stuffed up. But you're trying to publicly humiliate a user that just wants to delete her account. I'll be surprised if you last much longer.

Re: My Livecoding.tv account deletion saga

#150

Post by Mithaldu »

makomk wrote: post #138
pkaye wrote: post #118

Earlier quoted context omitted.

Will it will become a YC problem with all the bad PR.

Remember, pg has defended a YC company's sleazy tactics for bundling unwanted software in installers (including disguising the choice to install them as an ordinary EULA acceptance scheme, which he whitewashed as confirming that they wanted to install the software) and even that didn't do them any real damage.

Which company, which software?
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