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Arbitration Everywhere, Stacking the Deck of Justice

nytimes.com

121–130 of 139 posts

Re: Arbitration Everywhere, Stacking the Deck of Justice

#121

Earlier quoted context omitted.

It's simply a symptom of the wider problem that is a scourge of all our lives: - states are on the side of corporations not the people

The farmer has never been "on the side" of the pigs and cattle. In precise analogy, the state has never been "on the side" of the people.

Wow, not many history buffs here on HN. Lots of credulous junior-high civics students, though.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#122
post #20

It's not just the length of the initial contract, it's the lack of a sane "diff" system. Even if someone is willing and able to read a 44 page contract the first time, the next time version 1.0.1 of something comes out you are generally given a 44.5 page contract to re-agree to. "Somewhere" in there, they changed something; good luck figuring it out. So even if the version you read gave you permission to sue, the ame…

We didn't solve this type of thing for the adversarial case. If contracts became easily electronically diffable, then companies who didn't want their diffs comprehensible would randomly move sentences around and substitute words in every version of their contracts.

I feel like the more difficult problem is getting every company to use some kind of electronic system to store versions of legal documents. Actually diffing two documents in any format is much simpler, even against an adversarial company.

I have to imagine that the companies would at least be paying more for lawyers to shuffle contracts around like that than to amend them slightly.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#123
post #4

I suspect the fine print will eventually be outlawed for use on the average consumer (unless we radically increase the education of the average consumer). It is well established by now that today's average consumer lacks the reading comprehension level required to fully understand these fine print agreements.

I don't know that it's about reading comprehension. I think most consumers could understand them if they put the effort in. The problem is simply that people don't read this stuff in the first place . They simply sign without reading, assuming/hoping/praying that the terms are reasonable. And really, can you blame them? Contracts are so vastly overused and they're made with the assumption that the consumer isn't goin…

I don't have the time to read all this crap if I wanted to. And even if I did, I have no recourse to unreasonable terms. It's not like there's an actual negotiation going on.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#124

I think it would be much better to make these obligatory consumer and employee contracts unenforceable to begin with instead of trying to fix this arbitration issue. They are predatory and exist only to protect the interest of these corporations. Everyday life shouldn't be a legal negotiation.

I would argue they are unenforceable "adhesion" contracts, which are basically non-negotiable contracts where one party has more power over the other, such as rental car, cell phone, and back of the form type contracts. Arbitration clauses are not some giant conspiracy by big business. The courts have been pushing it for years. True, they found a loophole to avoid class action suits, but this could be easily remedied by the legislatures.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#125
Arbitration should probably be a near mandatory starter. What shouldn't be allowed, however, is absolute binding arbitration, where, constitutionally guaranteed, access to courts is disallowed.

Probably, a public arbiter would be highly successful. There is great need for arbitration and those who do it best could be rewarded appropriately.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#126

It's not just the length of the initial contract, it's the lack of a sane "diff" system. Even if someone is willing and able to read a 44 page contract the first time, the next time version 1.0.1 of something comes out you are generally given a 44.5 page contract to re-agree to. "Somewhere" in there, they changed something; good luck figuring it out. So even if the version you read gave you permission to sue, the ame…

They should just tell companies if they cannot describe the legal situation in under a page in a clear language for general consumer products then they cannot sell them. Diffs won't help - the aim from version 1.0 is to obfuscate.

Life and law are complex. Your suggestion prevents the sale of virtually everything worth buying.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#127

Earlier quoted context omitted.

The farmer has never been "on the side" of the pigs and cattle. In precise analogy, the state has never been "on the side" of the people.

Wow, not many history buffs here on HN. Lots of credulous junior-high civics students, though.

It's a bit more that the "the state is the enemy" line rapidly devolves to standard Libertarian bullshit.

Power begets power. Good power structures redirect that concentration and redistribute power, wealth, and means of production. The question of how to go about doing this is older than civilisation, most recent example I've come up with is from a history of Caesar Augustus, addressing the optimates and populares.

Former are oligarches, latter proles.

Guess which side's plank was "strict property rights and no debt forgivenss", and which was "structured bankruptcies, land redistribution, and affordable grain"?

It's the same strict propertarian vs. living-wage argument we're having today.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#128
post #68
post #30

It should be illegal to "sign away" legal protections that you're afforded under the law.

It probably should not be uniformly illegal. For example, settling a lawsuit generally involves promising not to sue. Perhaps such agreements need to be supervised, which would take them out of the domain of "click-through" contracts.

You aren't agreeing not to sue them so much as agreeing that you have been adequately compensated for the damages that they did to you.

Re: Arbitration Everywhere, Stacking the Deck of Justice

#129
post #99
post #96

I'm going to take a contrary point of view: Class action lawsuits (where a group of customers sue a company that they purchased a product from) are almost always pointless and expensive wastes of money, and we should encourage contracts to forbid them. * Many class-action suits end up with a result of lawyers get $50 million, and everyone who bought a product gets a coupon for more of that product. * The threshold fo…

You're missing the social value of class action lawsuits. There are basically three ways to have reasonably well run open markets: individual action, state action, and collective action. Individual action often makes no sense. If a company shafts me for $10, I'm not going to spent the thousands or millions necessary to prove the error. I'll just write it off and be less trusting next time. But if a company can screw…

This is a great response. Maybe there is another way to prevent class action abuse but it's not through forced arbitration.

My small claim was removed to arbitration against my objections, and they actually mention me in the NYTimes article: https://medium.com/p/faq-citibank-the-aaa-and-arbitration-my...

Re: Arbitration Everywhere, Stacking the Deck of Justice

#130
You can read about my experience having my small claim removed to arbitration here: https://medium.com/p/faq-citibank-the-aaa-and-arbitration-my...

The NYTimes mentions me but completely skips the small claims removal portion, which is a bit frustrating. Right or wrong, individuals should be allowed to resolve disputes quickly and cheaply.

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