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Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

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Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#71
post #30

Earlier quoted context omitted.

That is not in their own interest though, the incentives aren't aligned with the stated mission. Consider job security, advancement and cop culture.

That's a very cynical view of police.

It isn't a value judgement, but I would certainly prefer a system that is structured to reward rational actors and execute the stated mission. The current design seems pretty ironic to me.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#73
post #44

Earlier quoted context omitted.

> Maybe he just deployed a webapp that the people in the communications center could access... I can hardly thing of a single bit of code that should be deployed in such a literal life-and-death environment, which shouldn't go through FULL REVIEW. Maybe it's a small webapp that gives a bit more information -- which leads dispatchers in the wrong direction one out of ten times. Maybe his "highlighting the most critica…

Maybe it did go thru full review. I can't tell from the post whether it did and the police chief just decided post-hoc that no changes could be made without their express approval (i.e. in the future), or whether Clemans bypassed existing protocols. And sure, maybe his changes were imperfect. But surely lots of changes made by others there could have had terrible consequences. Or maybe his "highlighting the most crit…

If the chief/captain/whatever didn't know about it, it wasn't reviewed. Simple as that.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#74
post #44

Earlier quoted context omitted.

> Maybe he just deployed a webapp that the people in the communications center could access... I can hardly thing of a single bit of code that should be deployed in such a literal life-and-death environment, which shouldn't go through FULL REVIEW. Maybe it's a small webapp that gives a bit more information -- which leads dispatchers in the wrong direction one out of ten times. Maybe his "highlighting the most critica…

Clemens is in the comment thread. It seems like the system he wrote read out of the 911 call database and displayed all the active calls. Then highlighted calls based on keywords so the head dispatcher could more easily see high priority calls ( crimes in progress ? ). This seems very safe. The captain in question is just protecting his turf. Even if he saw the benefit he would never admit it because it wasn't his id…

[deleted]

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#75
The software doesn't highlight calls it highlights messages with keywords. This was asked for by a dispatcher who said during emergencies it's hard to spot the important messages. This particular dispatcher's job was to monitor all of the other dispatchers and ensure that calls were prioritized correctly. The software itself did not do the dispatchers job for them. Calls are prioritized before the Chief Dispatcher typically sees them. There are calls the Chief Dispatchers are supposed to know about but are always notified of. This software was a tool to help keep the Chief Dispatchers in the loop. They dictated which keywords they wanted to use.

The meeting was scheduled by the director of IT at the time, a former Amazon VP who left two weeks after this incident, about how to allow me to continue developing apps like this. He was trying to put structure about it. The Captain wanted none of it.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#76
post #55

Earlier quoted context omitted.

Clemens is in the comment thread. It seems like the system he wrote read out of the 911 call database and displayed all the active calls. Then highlighted calls based on keywords so the head dispatcher could more easily see high priority calls ( crimes in progress ? ). This seems very safe. The captain in question is just protecting his turf. Even if he saw the benefit he would never admit it because it wasn't his id…

Phrased more charitably, "protecting his turf" is actually "doing his job." With the little information available, I can see the captain's position. The programmer was new and rolled out changes to the surprise of the captain. Programmer hadn't earned captain's trust yet, and was pushing out new procedures which the captain did not (?) agree with. That'd be a no-no in any company, just substitute CEO for captain. Reg…

I wasn't in trouble for doing what I did. The meeting was discussing how to keep the innovation going in a more controlled manner. The Captain believes the only way to implement software in 911 is to take years and millions of dollars to do it.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#77

"I'm gonna PDR the shit out of you!" is probably my favorite part of that whole article.

Yep wanna not improve SPD fine but I'm going to showcase everything you and your people do. You're be forced to improve once the media gets ahold of the mistakes being made.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#78

Earlier quoted context omitted.

Clemans' actions can be chalked up to youthful ignorance and exuberance, whereas the captain has no excuse. He is the central source of truth and the ultimate arbiter in the situation, he should know better than to react so aggressively to one of his own staff members. React aggressively to some aspergers-afflicted kid cavalierly modifying and possibly breaking a public emergency response system with an expected upti…

How do you know Clemans has Aspergers?

He definitely does NOT have aspergers. (Know him personally.)

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#79
post #44

Earlier quoted context omitted.

> Maybe he just deployed a webapp that the people in the communications center could access... I can hardly thing of a single bit of code that should be deployed in such a literal life-and-death environment, which shouldn't go through FULL REVIEW. Maybe it's a small webapp that gives a bit more information -- which leads dispatchers in the wrong direction one out of ten times. Maybe his "highlighting the most critica…

Clemens is in the comment thread. It seems like the system he wrote read out of the 911 call database and displayed all the active calls. Then highlighted calls based on keywords so the head dispatcher could more easily see high priority calls ( crimes in progress ? ). This seems very safe. The captain in question is just protecting his turf. Even if he saw the benefit he would never admit it because it wasn't his id…

How is that very safe? Presumably were looking at this unreviewed web app instead of what they were looking at before.

Re: Programmer Tim Clemans Resigns from Seattle Police Department After Six Months

#80

Seattle (for city council, mayor elections, school board hires) seems to have a history of bringing in "outsiders" who are used to throwing stones at the process, who then (surprise surprise!) fail when trying to work within the process. (Edit: This is indicative of the people themselves, but also of that horribly over-inclusive beast dubbed the "Seattle Process").

Because employers love hiring people for the purposes of berating them until they blow up, then firing them when they realize they screwed up and try to play ball. That is a very perverse theory that can be disproved by another techie who has lasted there longer than 6 months. It appears the programmer failed to realize how srructured and protocol driven the SPD is, #1, and #2, his tact was atrocious, which is probab…

I was not fired and they asked me to say. But I was too unhappy and going crazy.
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