61–70 of 105 posts
Earlier quoted context omitted.
Exactly. Like holy shit liability if something goes wrong due to this software in the emergency response room. This article has a huge bias.
It's The Stranger — a local Seattle rag with huge and transparent anti-police bias. You have to take everything they write with a huge grain of salt.
As a programmer, this seems like this is almost entirely Clemans fault. Good grief: you can't just walk into a mission-critical, production environment and start deploying crap, even if the dispatchers like it. Yelling at your boss who rightly pulled the plug on that stunt is hardly justified. Whether or not it's a firing offense depends on a lot of things the article doesn't tell us, but.. This is really not the "id…
I'm not sure that the author of the post would understand enough to provide any evidence that Clemans deployed anything in an unsafe or inappropriate manner. Maybe he just deployed a webapp that the people in the communications center could access. The post is so light on details that I can't discern that he did anything wrong.
Also, he admits that when that happened, he "blew up," yelling and cursing at Rasmussen. He remembers saying to Rasmussen, "I'm going to PDR [public disclosure request] the shit out of you."
That alone will get you escorted out of a LOT of companies who will say you definitely "did something wrong".
Earlier quoted context omitted.
It seems pretty clear that the captain wasn't dismissing the helpfulness but rather dismissing Clemans' authority to deploy the project. It's a power play, and Clemans' disdain for rigid power structures clearly contributed to the friction between him and the SPD administration. EDIT: the captain's response is not unwarranted at all. Emergency response call centers are a critical public resource and he is ultimately…
Not saying Clemans is right, but couldn't the captain have handled it better, instead of just banning him from the building? We have a talented, enthusiastic, but inexperienced youth on one side and a police captain (whose job by definition is to handle all kinds of personalities) on the other - he could have used a bit more patience and tact in explaining, containing Clemans instead of just throwing him out of the b…
And you want to say the PD could have handled that better? Go into your boss right now and do the same thing. Let us know how he handled that from the unemployment line.
Earlier quoted context omitted.
And the reason he blew up was because any changes to the way 911 operators worked had to be approved. Wow. What I can't believe was that he was allowed to resign and wasn't fired on the spot.
You read the story quite differently from me. I don't think he changed how they operated at all. He gave them a program which highlighted the most critical calls for most urgent attention. That's EXACTLY how 911 operators are SUPPOSED to operate. CAD systems are supposed to do that but it can be difficult to properly do that when lots of calls come in - and when a really critical calls does come in, it frequently is…
Earlier quoted context omitted.
What is worse, it is not even clear that the captain is entirely wrong here. If Clemans screwed up, he had the potential to have 911 calls be routed to /dev/null. If he succeeded, the department became more efficient. However the 911 system is already working "well enough". Therefore in terms of outside perception any win will be small, and disasters could be huge. He is not the one who has been give the authority to…
Clememns is in the comments explaining how the system worked. He just reads the current calls out of a database and displays them with some highlighting. There is no write.
Earlier quoted context omitted.
Not saying Clemans is right, but couldn't the captain have handled it better, instead of just banning him from the building? We have a talented, enthusiastic, but inexperienced youth on one side and a police captain (whose job by definition is to handle all kinds of personalities) on the other - he could have used a bit more patience and tact in explaining, containing Clemans instead of just throwing him out of the b…
He "blew up," yelling and cursing at Rasmussen. He remembers saying to Rasmussen, "I'm going to PDR [public disclosure request] the shit out of you." And you want to say the PD could have handled that better? Go into your boss right now and do the same thing. Let us know how he handled that from the unemployment line.
That said - I work for a private firm, not even remotely as crucial as the police dept. cops are trained to deal with all kinds of situations/personalities (my boss is not). The captain could've banned him for a month, instead of permanently. After both of them have cooled down, he could've sat him down and explained that shouting isn't going to help. He could've given him warnings etc. Instead, he seems to have gone on a power trip. Clemans is not some destructive guy, or some criminal. He is just a frustrated over enthusiastic young man. The real losers in this are the people of Seattle.
I hope some other police dept hires him and also he learns to control himself better.
“Basically, it all went to hell,” said Clemans, describing his
relationship with the department. “The problem is [the department]
wants to use technology, but it wants to have vendors who build
these large systems that cost a lot of money and are hard to implement.
I want things to go fast and I’ve been working with people
who realize government moves slowly.”
[0]http://www.seattletimes.com/seattle-news/spd-tech-officer-re...
Earlier quoted context omitted.
It's The Stranger — a local Seattle rag with huge and transparent anti-police bias. You have to take everything they write with a huge grain of salt.
And it's on the front page of HN?
Earlier quoted context omitted.
You read the story quite differently from me. I don't think he changed how they operated at all. He gave them a program which highlighted the most critical calls for most urgent attention. That's EXACTLY how 911 operators are SUPPOSED to operate. CAD systems are supposed to do that but it can be difficult to properly do that when lots of calls come in - and when a really critical calls does come in, it frequently is…
He helped them do their job, in the way they should do their job, but in a way which was efficient and directly led to better, and possibly life-saving, outcomes to residents of Seattle. How did it determine call priority? How did it order priority? How was the ordering presented? Was the computer system itself modified, or was it running on a parallel, out-of-band system? Did the call system computer need to run new…