101–110 of 251 posts
And this is exactly the reason I setup my own mail server. I'm only 1 man, but I hope more people will do so with time, thus requiring the "big ones" to work on better algorithms for filtering and not base it on reputation.
Earlier quoted context omitted.
The email deliverability issues we have had as a legitimate business are insane. Moving to an ESP years ago has helped, but it's far from perfect. I've wondered how a small business without the tech resources could manage this. For instance, several months back some of our account holders suddenly stopped receiving important account info as well as newsletters from us. Tracked it down to a third party filtering servi…
so... your customers were paying a third party to block you, so rather than working with your customers to figure out what the problem was, you threaten to sue the third party.
Our customers have email accounts with providers like Comcast. Comcast uses a third-party filtering service to handle spam.
So, our customers had no knowledge of the third-party, and some contacted our support staff to question why they weren't receiving our emails.
And, of course we attempted to identify the problem with the third party. If you read more carefully, you'll find that in my comment. Only after they insisted their classification was correct and refused to remove us from the list did we explore our legal options.
Earlier quoted context omitted.
The email deliverability issues we have had as a legitimate business are insane. Moving to an ESP years ago has helped, but it's far from perfect. I've wondered how a small business without the tech resources could manage this. For instance, several months back some of our account holders suddenly stopped receiving important account info as well as newsletters from us. Tracked it down to a third party filtering servi…
> Here they were, a third party with whom we had no agreement, yet they were interfering with our ability to do business (and profiting from it). Well... that's an oversimplification. You don't have an agreement, sure, but your recipient has an agreement with them --- your recipient has decided that it's with paying the spam filtering supplier to filter their mail for them. I realise that this doesn't help you, and f…
EDIT: Not sure why it would preclude their liability in any case though. Their customers would be paying to have spam blocked, not emails from legitimate companies with whom they've agreed to do business. If they were blocking these demonstrably legit businesses in error and refused to do anything about it, then their "service" is helping no one, but is damaging those businesses.
It is simply a risk inherent to their business model and it is absolutely their responsibility to address it.
Earlier quoted context omitted.
The email deliverability issues we have had as a legitimate business are insane. Moving to an ESP years ago has helped, but it's far from perfect. I've wondered how a small business without the tech resources could manage this. For instance, several months back some of our account holders suddenly stopped receiving important account info as well as newsletters from us. Tracked it down to a third party filtering servi…
so... your customers were paying a third party to block you, so rather than working with your customers to figure out what the problem was, you threaten to sue the third party.
I'm an Amazon customer. If Amazon can't reach my gmail address because Google started using some third party filtering service, what exactly would you expect me to do? Even if I had the ability, I certainly don't have the inclination to spend time resolving this issue. I'll go so far as to mark something "not spam", but that's about it. The cost to me of not hearing from Amazon is virtually zero. The cost to Amazon of not being able to communicate with all its customers that use gmail is huge. It's an Amazon problem, not a customer problem.
But GP did figure out what the problem was and took steps to resolve it without involving lawyers before finally issuing the C&D and getting an injunction.
Here is an almost related story: I am in italy and was waiting for an email from the local Apple store to tell me my macbook's repair was complete. After 6 days waiting, I called the store. They said the computer had been ready for a few days. I checked the spam folder. Gmail had plopped the apple email into the spam folder. Gmail's reason was that the email was in a foreign language, Italian. Didn't matter that the…
Google's killed access to various accounts of mine at different times for: 1. Accessing an account one time over Tor. Subsequent reconnect attempts from the same device I'd previously used, same IP, etc., failed. Took a couple of weeks to get back. 2. Accessing accounts from different IPs while travelling. Ultimately ending up at the same IP as one of the email accounts I'd previously corresponded heavily with. 3. Ac…
The problem goes both ways. Spam needs to stop and so too does the convergence of Internet services in general (not just email). Frankly, the solution already exists, and just like how billion-dollar companies start with the tech community, techies need to embrace the idea of decentralization by adopting some trust-based model. Frankly, I do not see why encrypted emails cannot be accepted by users through some peer-s…
If there is a single abstract advantages, like 'more security', that might not be good enough.
We might as well throw in the kitchen sink and come up with a detailed list of every possible advantage an ideal replacement protocol should offer:
- no domain names required to create addresses
- 1 terabyte+ attachment file sizes
- ability to update and delete messages which recipients have not yet downloaded
- mail transfer and storage agent which don't have access to unencrypted message contents
- mail agents which can be distributed across multiple personal and home devices
- client apps which always and non-optionally use local encryption\decryption
- ability to purchase mail serving and storage resources from a competitive commercial market directly from client application.
- ability to switch to a different commercial serving\storage resource provider without loosing your previous identity\address.
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What about EV itself? Currently there's no EV equivalent for individuals, but it would be a step forward.
If I can't reasonably get it, then how is it a step forward?
Nobody else has mentioned it, so i will; This is a great situation for the NSA. Get all 400M accounts in one fell swoop by using a gag ordered warrant on Google (or microsoft) Ez peasy. Much harder than to contact a sysadmin about their 1 account that isn't being fed into the behemoth..
Do we really need a comment against the NSA in every single thread mentioning emails or hosting in general? Not that I'm a NSA supporter or anything.
I've managed my own mail server since 1993, and my email address has been the same that entire time. Here are some tips for maintaining sanity: Greylisting still works amazingly well. With a long, long whitelist and greylisting plus DNSBL, I don't even bother running a spam filter, since the little bit of spam and emails from new senders ends up in its own directory as it came from a non-whitelisted sender. Comcast f…
Any good tips on this section in particular? If I'm running my own mail server, how would I get started making sure this is in order?