>>Theranos claims that the usual delay of testing in centralized laboratories is approximately 3 days and that they will generate and deliver their data much faster (e.g., within 4 h). The 3-day delay claim is not accurate. The bulk of laboratory testing in centralized laboratories is completed within an hour or two (calculated from time of sample collection to time of results posting for physician review). For examp…
That being said, this particular lab company provides horrible customer service and our nurses probably spend more than an hour on the phone with them every week trying to troubleshoot very simple situations. For this reason, I've been hopeful about Theranos' potential to bring some meaningful competition to the market. We'll see.