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Uber Is Taking Millions of Manhattan Rides Away from Taxis

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131–140 of 174 posts

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#131

Earlier quoted context omitted.

Also, some percentage of taxi drivers are racist. I've had tremendous difficulties hailing a cab, Uber removes this (and having to think about it).

This is very illegal, and you can report the taxi's that pass you.

Problem solved!

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#132
post #80

Earlier quoted context omitted.

Why would you ignore the tip? Points one and three are valid, and you should always hop in before you direct, but ignoring the tip on what is essentially a luxury good (metro is $2.75 a ride and you can transfer as many times as you need to get where you need to go) is quite rude when it's expected and part of the culture. If you can't afford to tip your taxi driver, take the train. Sorry.

A tip is additional compensation for great service solely at the discretion of the passenger. If cab drivers expect a tip regardless of service quality, then the tip might as well be added to the cab rate.

> If cab drivers expect a tip regardless of service quality, then the tip might as well be added to the cab rate.

Yeah, it should be, shouldn't it? But it isn't. The system is fucked, of course, but it's fucked in a very deliberate way where "protesting" by not tipping hurts the cabbie significantly, and the people responsible for the system not at all.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#133

Earlier quoted context omitted.

You obviously arent aware of how the Uber app works. If a driver receives only 1 or 2 severely low ratings, they are contacted by their managing office. After warnings they will eventually be fired. Uber adds a level of accountability that NYC cabs do not have.

Per my driver last night, if you do get dropped from Uber because of poor ratings (minus 4.7 I believe), you just pay $60 to go to a Driver Enlightenment class to get reinstated in Uber.

Okay. $60, being out two days of driving... how many cabbies can afford to do that on a regular basis? $60 might not sound like much to me or you, but it's probably a third of a cabbie's daily take.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#135
post #75

Earlier quoted context omitted.

The quality of Uber drivers in San Francisco has dropped all the way to the point where I simply will not try to use Uber anywhere near downtown. They will accept the ride and the app will show they are "1 minute" away, however it will often take upwards of 15 minutes for them to reach me because they don't know their way around the city and are confused by all the one-way streets in downtown. I promise I"m not exagg…

That's more the Uber app's fault than the driver's. I've chatted with drivers about this; the app doesn't actually tell you where the pickup is, it just starts the navigation. It seems to be a security measure.

This might explain why the only time I used Uber the driver did not understand where to find me. I was outside near a fence opposite the expressway. He was told by the app to stop on the expressway and pick me up. This despite my entering the street address when booking. It wasted one person hour of time. The driver told me he can't make more than minimum wage with Uber, he just does it as a hobby.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#136

I would take Uber over rude Manhattan cabbies any day. My personal experience with Manhattan taxi drivers after living in NYC for last two years. 1) They drive as if they are on a rally track. I have had never experienced motion sickness before until I moved to Manhattan. 2) If you ignore the tip or tip them in the range of $1-3 you get snarky remarks from them. 3) If you try to hail a cab and (regrettably) ask the t…

Here is the problem 1) Uber comes in pays well - sources on the net for hip drivers - You get awesome English speaking nice drivers 2) Uber starts to drop rates 3) Good Uber drivers quit for lack of pay, existing cabbies start to drive for Uber 4) You end up getting the same cabbies as before Uber, but with surge pricing. It takes a while, but eventually it ends back up in the same exact place as before :( Totally ha…

Here is the solution;

1) Uber comes in pays well - sources on the net for hip drivers - You get awesome English speaking nice drivers

2) Uber starts to drop rates

3) Good Uber drivers quit for lack of pay, existing cabbies start to drive for Uber

4) Alternate company, takes lower margin, pays drivers well and offer better customer experience.

5) Uber hold some inertia in via brand name while the majority of the market recognises new services is better and uploads new app on their phone over the course of a year or 2.

This is the beauty of the Uber model. Its relatively easy for new entrants to enter. There's no medallion system holding out innovation. The day Uber mucks around their customers/drivers significantly I'll delete their app. I already use an alternate one occasionally for comparison and cause I like to see competition in the market.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#137

Earlier quoted context omitted.

> I think they're rude because they aren't held accountable for their rudeness In chicago you can call 311 but you have to register a case and show up in the court on the hearing date.

Chicago has a rudeness court?

You have to fill out an affidavit after making a complaint with the Department of Business Affairs and Consumer Protection in Chicago.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#138
post #33

Earlier quoted context omitted.

It's more than that. There's a finite number of people seeking a ride, it's a zero sum market where the supply of rides will crash, and Uber will jack up the rates. Uber ultimately will have enormous leverage to submarine any meaningful competition and even to displace public transit. Their national scope will make them a force to be reckoned with.

The idea that uber will replace public transit in NYC is laughable. Sure, there is a group of rich yuppies (and their parents) that will gladly give uber their business, but NYC's transit system serves a much, much broader demographic of customers that cannot and/or will not to pay ten dollars or more every time they want to get around the city.

Public transit is a system. Uber will never put the subway out of business, but an Uber bus or other uber services could well nip at peripheral bus lines and make them uneconomic to operate.

This ultimately results in less feeder traffic for the subway, higher subsidy requirements and is overall a bad thing for the system.

Über's valuation is all about the market clout they are building. The fantasies of robot cabs are just a veneer.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#139

Earlier quoted context omitted.

Laughable? Check out the theory of disruptive innovation. From http://www.economist.com/blogs/economist-explains/2015/01/ec... : "The theory of disruptive innovation was invented by Clayton Christensen, of Harvard Business School, in his book “The Innovator’s Dilemma”. Mr Christensen used the term to describe innovations that create new markets by discovering new categories of customers. They do this partly by harnes…

Okay, but Uber literally cannot put enough cars into the city to move five million people around every day, and they're sure as shit not going to dig their own tunnels.

They could easily offer premium priced bus service. You could probably really hurt MTA with 250k-500k displaced trips.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#140

I would take Uber over rude Manhattan cabbies any day. My personal experience with Manhattan taxi drivers after living in NYC for last two years. 1) They drive as if they are on a rally track. I have had never experienced motion sickness before until I moved to Manhattan. 2) If you ignore the tip or tip them in the range of $1-3 you get snarky remarks from them. 3) If you try to hail a cab and (regrettably) ask the t…

3 is illegal. You can report the taxi for not picking you up for any reason if their on-duty light is on.

So is 1, but it doesn't seem to matter.
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