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Uber Is Taking Millions of Manhattan Rides Away from Taxis

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Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#81

Earlier quoted context omitted.

Can they see your name or profile picture when you hail? Or just your rating? I fear that racism tends to overcome technology ;(

No, they don't see that until they accept the hail.

Awesome. And they can cancel after accepting, but only so many times I think? So that helps a bit!

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#82
post #40

Earlier quoted context omitted.

Eh, in NYC, yellow cabs were prohibited from picking up fares that way.

Really? Why is that? I would think with recent uptick of Uber that they could change that to make it a competitive playing field.

In theory, I think it's supposed to keep the taxis from driving by. First come, first served. And/or to reduce competition with the blue and green cabs (providing them with an incentive to exist). NYC is something of a regulatory disaster.

You can, for $2, use Uber to hail a green cab outside of Manhattan.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#83

Earlier quoted context omitted.

"Job security guaranteed"... That's so ludicrous, I don't know where to begin. Forget driverless cars for a moment and think about the fact that a few bad ratings can remove your ability to earn income from this source forever. Put another way, if a few someones you give a ride to rate you low, you lose your ability to earn. That's hardly "guaranteed"... I would certainly contrast it with the current model of "at-ris…

It seems taxi services would also be quick to fire if a series of customer complaints emerged, so not sure how Uber's model is strictly inferior to status quo.

I have to agree. I love the fact that it's easier to rate drivers and I'm always judicious in rating drivers. I always give drivers 5 ratings if they don't have issues.

There are complainers out there but from feedback I've gotten after commenting on a driver once I suspect Ube at least attempts to handle those kinds of situations.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#84

I would take Uber over rude Manhattan cabbies any day. My personal experience with Manhattan taxi drivers after living in NYC for last two years. 1) They drive as if they are on a rally track. I have had never experienced motion sickness before until I moved to Manhattan. 2) If you ignore the tip or tip them in the range of $1-3 you get snarky remarks from them. 3) If you try to hail a cab and (regrettably) ask the t…

Here is the problem 1) Uber comes in pays well - sources on the net for hip drivers - You get awesome English speaking nice drivers 2) Uber starts to drop rates 3) Good Uber drivers quit for lack of pay, existing cabbies start to drive for Uber 4) You end up getting the same cabbies as before Uber, but with surge pricing. It takes a while, but eventually it ends back up in the same exact place as before :( Totally ha…

Re #4: really? How long do drivers with All else equal (and many say all else isn't equal here of course, though that argument cuts both ways), a system with SOME accountability is better than a system with none.

[1] http://uber-partners-static.s3.amazonaws.com/chicago_uberx/f...

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#85
>New York City Mayor Bill de Blasio took aim at Uber this summer, trying (and failing) to set a cap on the number of its for-hire cars operating in the city.

They should stop trying to take aim at Uber and use the opportunity to learn from them. They should study why Uber is so successful and what they - the taxi company can do to compete. It is the only way they stand a chance.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#86

Earlier quoted context omitted.

Here is the problem 1) Uber comes in pays well - sources on the net for hip drivers - You get awesome English speaking nice drivers 2) Uber starts to drop rates 3) Good Uber drivers quit for lack of pay, existing cabbies start to drive for Uber 4) You end up getting the same cabbies as before Uber, but with surge pricing. It takes a while, but eventually it ends back up in the same exact place as before :( Totally ha…

You obviously arent aware of how the Uber app works. If a driver receives only 1 or 2 severely low ratings, they are contacted by their managing office. After warnings they will eventually be fired. Uber adds a level of accountability that NYC cabs do not have.

So the yellow cab cabbies I see running Lyft + Uber while being horrible drivers must be the exception, right?

I feel like cabbie turnover is so high, if 1000 join Uber.. 200 get canned so switch to Lyft... 200 more cabbies will just join Uber the next month.

A rating system is good over the long term, but if people have an average life in a market of a few months - it doesn't do a bunch.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#87

Earlier quoted context omitted.

Laughable? Check out the theory of disruptive innovation. From http://www.economist.com/blogs/economist-explains/2015/01/ec... : "The theory of disruptive innovation was invented by Clayton Christensen, of Harvard Business School, in his book “The Innovator’s Dilemma”. Mr Christensen used the term to describe innovations that create new markets by discovering new categories of customers. They do this partly by harnes…

Okay, but Uber literally cannot put enough cars into the city to move five million people around every day, and they're sure as shit not going to dig their own tunnels.

They raised just North of a billion dollars [0] in September, the 2nd Ave Subway is expected to cost $4.5b [1] for 1.5m of track, three new stops, and a new entrance at an old stop. So yea, you can be sure as shit they're not building their own tunnels. At least not here.

[0] - https://www.crunchbase.com/organization/uber/funding-rounds [1] - http://money.cnn.com/2012/05/31/news/economy/nyc-subway-cons...

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#88
post #20

The author takes pickups as a measure of congestion, but as they (sort of) admit much later on in the article, this is a bad measure. The argument of regulators is that, in the absence of proper congestion pricing for cars on the road, the market equilibrium for number of taxis per inhabitant will be higher than is efficient. That's how they justify a cap on the number of cabs. (It increases wait times but, they argu…

TFA addresses that: "The average number of Uber cars in Manhattan’s central business district between 7 a.m. and 7 p.m. on weekdays is 2,000, Mohrer said in a telephone interview."

That doesnt address it. See also:

> Precise data on congestion is hard to come by — that was part of the fight — but we were able to estimate that Uber vehicles contribute to about 10 percent of traffic in Manhattan, south of Central Park, during the evening rush hour.

http://www.nytimes.com/2015/07/28/upshot/blame-uber-for-cong...

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#89
Uber isn't just taking bookings away from taxis, it's taking drivers. It would be interesting to see a study of how cab company fleet sizes change after Uber arrives in town.

Uber raised the bar in terms of user experience, so the industry is scrambling to react. No harm with a little competition. My company (Pocketworks) do a taxi app in the UK that's effectively competing with Uber.

Does anyone know if Ubers long term plan is around disrupting logistics? Having a network of drivers that can move anything on demand would be really powerful.

Re: Uber Is Taking Millions of Manhattan Rides Away from Taxis

#90

I would take Uber over rude Manhattan cabbies any day. My personal experience with Manhattan taxi drivers after living in NYC for last two years. 1) They drive as if they are on a rally track. I have had never experienced motion sickness before until I moved to Manhattan. 2) If you ignore the tip or tip them in the range of $1-3 you get snarky remarks from them. 3) If you try to hail a cab and (regrettably) ask the t…

Here is the problem 1) Uber comes in pays well - sources on the net for hip drivers - You get awesome English speaking nice drivers 2) Uber starts to drop rates 3) Good Uber drivers quit for lack of pay, existing cabbies start to drive for Uber 4) You end up getting the same cabbies as before Uber, but with surge pricing. It takes a while, but eventually it ends back up in the same exact place as before :( Totally ha…

As other commenters mentioned, the quality of Uber definitely has decreased. Worse than what you are saying, not only do you have mediocre cab drivers but also people that basically don't know what they are doing. UberX is the worst offender here and UberBlack generally has provided good service. If the only option is UberX I will probably take a cab instead.

Based on what Uber is spending on acquiring new drivers I would assume they have eased up on threshold for booting poorly rated drivers. Based on the recent revelation that the map view of nearby cars is now simulated I would assume that the published reviews should no longer be taken at face value either.

At the beginning the pitch went something like Uber would win because it had so much data that it would be able to route drivers much more efficiently than any new competitor. The pick up times rather have gone the other direction over the year. If anything, there are far more opportunities for vehicle transport services now.

I wondered, what if the future Uber, rather than offering the awesome service it had in the beginning, ended up being just as mediocre as what we had before -- cabs, buses, towncars you booked a day before -- but just in different ways?

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