Earlier quoted context omitted.
> They are destroying their most valuable component of their brand, for a relatively weak one (Prime Video). This is why it almost seems like Amazon's Google+ moment: one underperforming product area somehow manages to convince leadership to change the company's underlying principles in its advantage to the long-term detriment of overall brand perception. Edit: 32 points in 19 mins for this comment. I really hope som…
Ditto, though here's the problem with amazon: buying apple stuff on there is a shit experience. Go there right now and type macbook pro in the search. You'll get a page of results with these top results: Apple MacBook Pro MF839LL/A 13.3-Inch Laptop with Retina Display (128 GB) NEWEST VERSION Apple MacBook Pro MD101LL/A 13.3-Inch Laptop Apple MacBook Pro MJLQ2LL/A 15.4-Inch Laptop with Retina Display (NEWEST VERSION)…
The other day I went to buy a pair of standard issue Apple headphones. The same exact ones that come with the iPhone. Yeah they are slightly overpriced but I am really used to them and they sound good and my pair was getting ratty and I wanted another one.
It was literally impossible to do. Try it and see what I mean. I see "Original OEM iPhone Earbuds with Mac and Volume Control" as the first result, for $4.94. As a non-clueless person I know those definitely aren't real. But are the results for $24.99 or $29.99 real? It's really just impossible to be sure, you can look for "Sold by Amazon" itself but even that can be ambiguous. The day I went to do it I literally could not. I gave up and went to apple.com where it took 30 seconds.
That's not an uncommon experience. I typically buy Apple stuff from the Apple online store, or from B&H, as a rule, because this is such a problem. And I'm noticing it more and more with other products, things like USB hubs or IP Cameras and the like.
My default has always been to buy almost everything I can from Amazon as the first preference, but it's getting harder and harder to do in entire categories of products. I hope someone there is paying attention to this problem, it's real.