231–236 of 236 posts
He instant booked without reading the reviews? Reviews are so important on transactions like these. Basic interneting rules.
A sample size of n=1 is an anecdote not data. Totally horrible experience but seemed to hinge on a particularly bad actor with knowledge of how best to exploit customers and airbnb. It is pretty shitty, I hope they make it right because it sounds like you acted in good faith, but this seems like a really complicated edge case. I had a similar experience this week with Dashlane (a password mgnt app) where i installed…
This happens with registered hotels and Expedia too. I had to be in Paris for a few days a couple of years ago so I chose a nice hotel on Expedia, and not very expensive as well. However, when I showed up, the hotel had no trace of the reservation. The manager didn't want to call Expedia because it would not change anything (no space left, he claimed). Instead, he very nicely called another hotel to find space for me…
When I travel I don't have time for dealing with this crap. Hence, I overpay for hotels. Not foolproof by any means, but the big chains will generally be pretty legit and have the room you ask when you get there.
Earlier quoted context omitted.
>Airbnb is essentially enabling any joe idiot to run a shit hotel anywhere in the world with zero accountability. You did not leave a rating or review of your unfit rental on airbnb?
So that's great but then you are doing part of the work that airbnb should be doing.