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Google introduces 'Customer Match' – target web ads to email addresses

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11–20 of 89 posts

Re: Google introduces 'Customer Match' – target web ads to email addresses

#11
post #3

Get ready for ads to start addressing you directly by name and doing other like things to get your attention. Google isn't usually _too_ overt about these sort of things but the less savory ad networks could get really unpleasant. "Hey there George Thompson, click to see one weird trick to hide your arrest records from your wife Mary"

  You are prohibited from creating ad content which implies knowledge
  of personally identifiable information or sensitive information
  about your customers ...

  Sensitive information about your customers can’t be used in Customer
  Match campaigns or ads. Additionally, you can't use data from
  your Customer Match campaigns to identify sensitive information
  about your customers.
Sensitive information includes:

  Interest or participation in adult activities (including alcohol,
  gambling, adult dating, pornography, etc.)

  Sexual behavior or orientation, such as sexual orientation
  inferred from a user's visit to a particular website

  Racial or ethnic information, such as from sites or apps that
  collect affirmative racial or ethnic identification from visitors

  Political affiliation (other than the public registration information
  of United States voters), such as from sites or apps that solicit
  or store people's affirmative political stances
More here: https://support.google.com/adwordspolicy/answer/6299717

Re: Google introduces 'Customer Match' – target web ads to email addresses

#13

This is already an option on Facebook called "Custom Audience" so I'm not surprised that Google is releasing this as well. Regarding the privacy implications, almost every major e-commerce site already uses third party marketing systems, oftentimes with e-mail address, so this is pretty much the same. They're not selling the data to a 3rd party since they are a 1st party using a 3rd party tool.

Yep, this has been a thing for a while now. http://mysocialsherpa.com/the-ultimate-retaliation-pranking-...

Re: Google introduces 'Customer Match' – target web ads to email addresses

#14
post #11
post #3

Get ready for ads to start addressing you directly by name and doing other like things to get your attention. Google isn't usually _too_ overt about these sort of things but the less savory ad networks could get really unpleasant. "Hey there George Thompson, click to see one weird trick to hide your arrest records from your wife Mary"

You are prohibited from creating ad content which implies knowledge of personally identifiable information or sensitive information about your customers ... Sensitive information about your customers can’t be used in Customer Match campaigns or ads. Additionally, you can't use data from your Customer Match campaigns to identify sensitive information about your customers. Sensitive information includes: Interest or pa…

_you_ are prohibited, but Google is not. I'd suspect they will mix in more and more of this context (from Nest, from emails you provide, from your driving habits on Google Maps) to make ads "more personal" as time goes on.

Re: Google introduces 'Customer Match' – target web ads to email addresses

#15
post #7
post #3

Get ready for ads to start addressing you directly by name and doing other like things to get your attention. Google isn't usually _too_ overt about these sort of things but the less savory ad networks could get really unpleasant. "Hey there George Thompson, click to see one weird trick to hide your arrest records from your wife Mary"

As another posted commented, there will be a minimum list size to prevent this sort of thing. For example, Twitter already allows targeting to specific individuals, but the list minimum is 500 (if I'm not mistaken).

But couldn't I put:

youremail@gmail.com

fakeemail-1@gmail.com

....

fakeemail-499@gmail.com

Re: Google introduces 'Customer Match' – target web ads to email addresses

#16
post #6

This is going to require merchants to update their privacy policies, surely. Sharing personally identifiable information with Google (which could be subsequently joined together with data from other merchants to form an even bigger profile about you outside of your control) is entering a whole new (terrible) world.

For most major ecommerce sites this won't be too different from what they're already doing.

Few third parties have the potential to do with your data what Google can - Facebook perhaps being one exception. I'd say this represents a significant step up in terms of data collection. I've certainly never worked with a supplier that could offer anything like Google could.

Re: Google introduces 'Customer Match' – target web ads to email addresses

#18
post #15
post #7

Earlier quoted context omitted.

As another posted commented, there will be a minimum list size to prevent this sort of thing. For example, Twitter already allows targeting to specific individuals, but the list minimum is 500 (if I'm not mistaken).

But couldn't I put: youremail@gmail.com fakeemail-1@gmail.com .... fakeemail-499@gmail.com

I should've been more specific. Twitter requires a list of 500 _recognized_ emails.

Re: Google introduces 'Customer Match' – target web ads to email addresses

#19
post #11

Earlier quoted context omitted.

You are prohibited from creating ad content which implies knowledge of personally identifiable information or sensitive information about your customers ... Sensitive information about your customers can’t be used in Customer Match campaigns or ads. Additionally, you can't use data from your Customer Match campaigns to identify sensitive information about your customers. Sensitive information includes: Interest or pa…

_you_ are prohibited, but Google is not. I'd suspect they will mix in more and more of this context (from Nest, from emails you provide, from your driving habits on Google Maps) to make ads "more personal" as time goes on.

Presumably Google could already be doing this in their own ads before this announcement. I don't know if this announcement implies any nefarious motives in this space (not to say they aren't planning this, but just seems unrelated).

Re: Google introduces 'Customer Match' – target web ads to email addresses

#20
post #18
post #15

Earlier quoted context omitted.

But couldn't I put: youremail@gmail.com fakeemail-1@gmail.com .... fakeemail-499@gmail.com

I should've been more specific. Twitter requires a list of 500 _recognized_ emails.

What's stopping me from setting up 500 recognized emails?
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