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Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

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Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#81

Earlier quoted context omitted.

That was an amazingly effective scam, and nobody putting into those F and G rounds said boo. Just mind-blowing.

It's mind-blowing that anyone would subscribe to an F or G round in the first place. That they would do so despite the obvious scammy nature of the whole thing is probably criminal, at least if they were managing OPM.

There might be direct pressure from earlier investors to commit to an F or G round so that on future deals you might get in earlier on the next racket.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#82

Earlier quoted context omitted.

That was an amazingly effective scam, and nobody putting into those F and G rounds said boo. Just mind-blowing.

It's mind-blowing that anyone would subscribe to an F or G round in the first place. That they would do so despite the obvious scammy nature of the whole thing is probably criminal, at least if they were managing OPM.

Greater fool theory, they're thinking they'll make money on the IPO. They might have, actually, or they were very close to doing so -- a couple more weeks before the bad press Groupon started getting around the IPO and they'd have been sitting pretty.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#83
post #69

[deleted]

The two aren't really related. The TC article shows that they are laying off sales people in marginal countries where they aren't doing as well, and changing their strategy to invest more in technology and less in sales. That's entirely consistent with them hiring mobile developers in the US.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#84
post #53
post #35

Earlier quoted context omitted.

I've heard from business owners/clients who try "group" discount services, but walk away feeling that it did little to help their customer growth long term Sales and discounts aren't a good way to increase customer growth unless they're done consistently. There's a reason that I get a free salad when I get a pizza; no one really wants that salad. There's a reason they have $5 beers every Monday at a bar; no one wants…

> If the business owners/clients are stupid enough to give away the best experiences for cheap, it's their own damn fault for not having any business sense whatsoever. And yet Groupon is closing down operations in 7 countries and laying off 1000 people. Groupon's customers are these small businesses, for Groupon to succeed it needs to be in a symbiotic relationship with these businesses. "It's your fault for being an…

It's done great for them up to this point. How many companies wish they were in a position where they had operations in 7 countries to shut down?

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#85
post #41

Earlier quoted context omitted.

I stopped using groupon because of the near-universal resentment I felt from the employees of the stores selling the groupons. Clearly, these businesses weren't getting the value they thought they would get, but I wonder how much of that was the way they treated the new customers that the groupon generated.

My experiences with Groupon mirror your own. Whenever my friends and I would show up to a business with a Groupon, we would be treated with bad attitudes, worse service and just general reluctance when the exact opposite should have been true. I mean, that is the entire point of Groupon right? To promote a business -to spread the word on the street about how great your restaurant/bowling alley/pub is. Sadly, it has b…

My experience has been different. I used a Cheesecake Factory Groupon once and was given a special meal that reflected the "value" of my Groupon. It felt like a complete rip-off on top of a restaurant that was already overpriced. $30 for Cheese, bread, and a few grapes and strawberries? I stopped using Groupon after that.

It reminds me of Massdrop. You expect to get a deal by purchasing something in "mass" with others but it turns out you are paying at best Amazon retail price but most likely MORE than you would pay buying from Amazon not to mention shipping costs.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#86
post #41

Earlier quoted context omitted.

I stopped using groupon because of the near-universal resentment I felt from the employees of the stores selling the groupons. Clearly, these businesses weren't getting the value they thought they would get, but I wonder how much of that was the way they treated the new customers that the groupon generated.

I got a groupon(or similar) for a straight-blade shave. The guy was using replaceable blades, was obviously using and old blade, and absolutely tore my face up. Nicks and blood everywhere. When I didn't give him a tip, I could tell he was upset.

You are very brave! When it comes to a razor on my throat, I'm not sure I would want a steep discount.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#87
I've never heard of this negative reaction to Groupon like you folks are describing. What was the negative side? Was it not a good advertising investment for companies? Were expectations not being set correctly by Groupon? Do they take too much of a cut? Are they just jerks to the companies?

Is there room in this space to not be a shitty actor?

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#88
post #41

Earlier quoted context omitted.

I stopped using groupon because of the near-universal resentment I felt from the employees of the stores selling the groupons. Clearly, these businesses weren't getting the value they thought they would get, but I wonder how much of that was the way they treated the new customers that the groupon generated.

I got a groupon(or similar) for a straight-blade shave. The guy was using replaceable blades, was obviously using and old blade, and absolutely tore my face up. Nicks and blood everywhere. When I didn't give him a tip, I could tell he was upset.

I believe the vast majority of barbers use a replaceable blade shaver. It's called a shavette and just makes more sense for professional use.

If you're not familiar with that, not sure how you could know the blade was old. How often and by what method do you shave/get a straight razor shave? Both of those could affect the quality of the shave more than the age of the blade.

http://theshaveden.com/forums/threads/shavettes-the-truth-ab...

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#89
post #16

I'll be honest, I know Groupon and its ilk are terrible business, but as a user of the service I've had lots of fun exploring activities and restaurants that I literally would never have bothered with or known about. In the last few weeks I've taken a Scuba lesson, a Horse Riding lesson, an intro to art class, found a couple new amazing sandwich shops. I took an amazing trip to Ireland for something like 50% off the…

Thanks for posting this comment. I think you raise what most of us should really think hard about when we see the struggles Groupon is going through. We like to throw them into a big, bulk, category and dismiss the entire thing as "bad business". But just like you pointed out, you really enjoyed it as a consumer. And I know businesses that have been running groupons for years, because they also get a lot out of it in profitability.

Groupon's dismissal as a "terrible business" reminds me of Kozmo. Kozmo was another "terrible business". Delivery in an hour of food, videos, electronics. Grew way too fast. Spent all their money, and couldn't profit. But if you looked at it in detail, they were making profit in some of their locations. Of course, some of their expansion made no sense. They did grow too fast. But the business? Now we have instacart, postmates, Amazon Prime Now, Peapod, and more making this model work of fast, local, delivery.

There's a bunch of comments in this thread already - and really in every conversation of Groupon - about how it's "terrible business". And Groupon does have a lot of bad things going on, no doubt. But dismissing its entire business model is a sure way to miss some of the things we can learn to apply to our own businesses.

Yes, there's a ton of business where Groupon has made no sense, and maybe even helped those small businesses go bankrupt. It's a really dangerous sword to wield when you share a massive discount. But there's some really interesting parts of the product and business that have worked. There's probably some great things to learn for the next person who wants to build a company that helps promote local small businesses. Be careful not to throw out the baby with the bathwater.

Re: Groupon Is Laying Off 1,100, Shutters Operations in 7 Countries

#90
post #53

Earlier quoted context omitted.

> If the business owners/clients are stupid enough to give away the best experiences for cheap, it's their own damn fault for not having any business sense whatsoever. And yet Groupon is closing down operations in 7 countries and laying off 1000 people. Groupon's customers are these small businesses, for Groupon to succeed it needs to be in a symbiotic relationship with these businesses. "It's your fault for being an…

It's done great for them up to this point. How many companies wish they were in a position where they had operations in 7 countries to shut down?

That's a little like saying "So what if your bird died? How many coal miners wish they even had a pet canary in the first place?"
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