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How come there aren't aren't any global multi-platform alternatives? Or are there?
Google hangouts is so atrocious that it cannot count.
(disclaimer: I'm an engineer at appear.in)
BTW there is an abundance of VoIP services these days, from Facebook calls to Whatsapp to Google Hangouts to Viber to Fring.
This is slack's time to gloat and market themselves. BTW there is an abundance of VoIP services these days, from Facebook calls to Whatsapp to Google Hangouts to Viber to Fring.
We rely on slack; we had multiple short outages last week. In slack terms, only a small number of teams were affected, but for us, that meant the whole company.
To be fair, the outages were short, and slack kept us in the loop. But the wider point is that such outages are possible with any SPOF, and if you work in a remote team, you should have a contingency plan to know which of those many alternatives you'll coordinate on when your primary service is down.