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My Amazon Burnout Experience

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Re: My Amazon Burnout Experience

#11
post #8

Earlier quoted context omitted.

Over generalized and inane comment. He/She clearly states that their progress was objective and benefitted the company. Every knows that in any workplace, corporate politics is expected, but not to an extent where someone gets sick, or frustrated after contributing so much. There is a reason meritocracy is needed, and amazon is an extreme case where meritocracy is not present, and will lead to its own collapse if not…

author also wrote I always prioritized my work based on a cost/benefit estimate. Amazon culture always places higher priority on work that direct-line superiors consider higher priority. If I had a billion dollar project in the backlog, I could still have my time redirected towards a Senior Manager's pet project or a Director's pet peeve. [...] I had to directly refuse to work on a VP escalation So basically, (s)he w…

Yeah, that was the bit that struck out for me. Fundamentally, an organization is impossible to manage if everyone thinks that they know best. If you argue to your line that you think that the company should do X (or more precisely, the company should pay you to do X), and lose, then you have three options:

a) Do it anyway. The company will judge you as incapable of being managed correctly and will leave you with no responsibility because you haven't displayed it.

b) Don't do it. Everyone will be happy. You may be right, but people won't care. If you want it done in the future, bring more evidence and suggest it again. Work out what people's objections are. Bring it up without implying everyone was stupid for not doing it in the first place.

c) Leave. If you really do know best, why aren't you running your own business?

Re: My Amazon Burnout Experience

#12

I'm familiar with a high-level executive assistant at Amazon, and they are well aware of the "burnouts". It's very intentional. Amazon is acquiring young talent, extracting as much value from them, and making no efforts to retain them. Among the local tech scene in Seattle, there's a quiet view that Amazon is kind of a boot camp where young workers get experience then move on.

>Among the local tech scene in Seattle, there's a quiet view that Amazon is kind of a boot camp where young workers get experience then move on.

That's the common view of digital agencies too; the turn-over will always be high and people are there just to gain experience because the projects are between 2 to 6 months long so within 1 year you're going to be working on at least 2 projects that will launch and be visible to the public.

It isn't a bad business model for the execs at the top; but eventually someone's going to eat your lunch. If you look at agencies, much of those short-term projects don't really increase revenue: I've yet to see any agency that does a retrospective with a client in the room and proves that they helped increase their revenues. In Amazon's case...well they're lucky they have a lot of cool projects to work on but others will eat their lunch eventually.

Re: My Amazon Burnout Experience

#13
FTA: I always prioritized my work based on a cost/benefit estimate. Amazon culture always places higher priority on work that direct-line superiors consider higher priority. If I had a billion dollar project in the backlog, I could still have my time redirected towards a Senior Manager's pet project or a Director's pet peeve.

i.e. the managers goals are not in line with Amazons goals. If we believe the OP. this dissonance is costing Amazon billions of dollars.

I know corporate politics are bad, but that takes the cake.

Re: My Amazon Burnout Experience

#15

TLDR; expects "purist meritocracy", gets upset when there's corporate politics

Over generalized and inane comment. He/She clearly states that their progress was objective and benefitted the company. Every knows that in any workplace, corporate politics is expected, but not to an extent where someone gets sick, or frustrated after contributing so much. There is a reason meritocracy is needed, and amazon is an extreme case where meritocracy is not present, and will lead to its own collapse if not…

> Over generalized and inane comment. He/She clearly states that their progress was objective and benefitted the company.

Which is utter bullshit.

All progress is subjective. You can make up all the charts and numbers you like, but its not necessarily his / her job to decide on the priorities.

Honestly, there's no real point developing metrics if you can't convince upper management that the metrics you've developed are in fact superior. Selling metrics is part of your job.

It sounds to me like the anonymous github post assumed that everyone would agree with his/her math, and was pissed off that they didn't. Even if we _assume_ this "self-made" learner who couldn't work with PH.Ds or whatever did his/her math correctly... part of the job is indeed making sure everyone is on the same page and understands exactly what you're doing.

Lets look at the github post.

>> I am an autodidact (my formal education only tangentially describes what I can do), and a polymath (capable of holding my own amongst PhD-level Operations Researchers, Statisticians, Econometricians, Data Scientists, Computer Scientists, as well as Software Engineers).

That is factually false. If he/she was truly holding his own against the other researchers, then upper management would trust his/her numbers and metrics.

There's almost no point to "winning" hypothetical chatter debates by the water cooler. The important battle is convincing everyone else (such as upper management)

Re: My Amazon Burnout Experience

#20
post #8

Earlier quoted context omitted.

Over generalized and inane comment. He/She clearly states that their progress was objective and benefitted the company. Every knows that in any workplace, corporate politics is expected, but not to an extent where someone gets sick, or frustrated after contributing so much. There is a reason meritocracy is needed, and amazon is an extreme case where meritocracy is not present, and will lead to its own collapse if not…

author also wrote I always prioritized my work based on a cost/benefit estimate. Amazon culture always places higher priority on work that direct-line superiors consider higher priority. If I had a billion dollar project in the backlog, I could still have my time redirected towards a Senior Manager's pet project or a Director's pet peeve. [...] I had to directly refuse to work on a VP escalation So basically, (s)he w…

Or to put a positive spin on it, this person was hired to do a job, was good at it, but was prevented from doing so by internal corporate politics.

I've worked at companies where meeting major customer deliverables fell through the cracks. The managers simply didn't notice, and didn't care that the software was late and/or non-functional.

What is an engineer to do?

a) say he knows better, and get called "difficult to manage" by your criteria

b) give up, and let the managers run the company into the ground.

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