This reminds me of Rackspace. Rackspace claims to have this great fun environment and they love their employees and they're always doing this fun stuff at work. I know a handful of people that work there and I'm always being told about the elaborate pranks games going on.
Then I wonder why it takes them 2 days for a sales specialist to call me back, 6 hours to respond to a support ticket or it takes them 45 minutes to locate my server in one of their datacenters.