Another major Rackspace outage. (I'm moving my servers)

Anarka F: looks like we just lost connection to a server in Dallas I do not have details since it just happened can I have your name and email address and I will send you details as soon as everything is back up

Anarka F: our engineers are on top of things! hang tight!

Re: Another major Rackspace outage. (I'm moving my servers)

#6

Post by pmikal » Fri, Dec 18, 2009, 10:06 PM UTC

"Network issue, not power, you can remote desktop into device. Not sure what the problem is yet." According to phone support.

Re: Another major Rackspace outage. (I'm moving my servers)

#7

Post by mattking » Fri, Dec 18, 2009, 10:32 PM UTC

I was able to ssh into my server on one IP, but not another, which also meant some sites worked and others didn't. Seems like a network connectivity issue.

Re: Another major Rackspace outage. (I'm moving my servers)

#8

Post by robotron » Fri, Dec 18, 2009, 10:54 PM UTC

When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.

Re: Another major Rackspace outage. (I'm moving my servers)

#9

Post by javery » Fri, Dec 18, 2009, 11:12 PM UTC

robotron wrote: post #8

When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.

I believe most Slicehost slices are still hosted in St. Louis and would not be subject to the DFW data center downtime. Not sure if new ones are being created their or not.

Re: Another major Rackspace outage. (I'm moving my servers)

#10

Post by kylec » Fri, Dec 18, 2009, 11:36 PM UTC

javery wrote: post #9

robotron wrote: post #8

When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.

I believe most Slicehost slices are still hosted in St. Louis and would not be subject to the DFW data center downtime. Not sure if new ones are being created their or not.

From what I've heard new slices are automatically created in DFW, but you can request that they be moved to an STL datacenter by contacting support.