It Just Works
danielandrews.com
It Just Works
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Re: It Just Works
#2I dunno. I've never experienced any of the problems described in the post. Always kind of dangerous to extrapolate from n=1. It also feels somewhat myopic to claim that people don't like apps like Notes or Calendar because there's more featureful alternatives. The point of stock apps isn't to please the power user.
Re: It Just Works
#3A very interesting article. I'm not part of the Apple ecosystem so I have no way to judge its veracity, but in my experience this is a feeling common to quite a lot of users regardless of product or manufacturer.
Is this driven by competition? complacency? capriciousness? I've no idea.
Re: It Just Works
#4I think Apple software is generally good but occasionally buggy, especially close to release. Apple's iOS-era policy of free updates every year has just subjected more people to these bugs more often.
Re: It Just Works
#5I've been watching apple's software quality decrease over the past few years with increasing disappointment . It still astounds me that their test suites haven't caught the multitude of issues i've seen before shipping.
It makes me wonder if Apple actually uses their own products. Don't even get me started on the Remote app...
Re: It Just Works
#6It's really frustrating for me just how many bugs Apple software has. Let's look at a simple one - the icons on iOS safari for frequently visited websites. They "randomly" assign the wrong favicon e.g. I click the Facebook icon and it loads Hacker News. This has been present since iOS 8. Yesterday I pulled down the notification screen and it occupies only 50% of my screen. Cue another reboot of the iPhone.
My iMac. Upgrading to Yosemite was the worst mistake ever. Now I have to use a cheap mouse and keyboard, as Apple's Bluetooth versions no longer wake the sleeping iMac. I have tried every solution on the Internet to this and none fix it. The beachball is becoming ever more prominent on the iMac too. Very disappointing for a machine which isn't 3 years old.
My Macbook Air. It's better, but the power button no longer does anything when I press it.
Apple products have a huge premium and the quality of the software is not matching the price tag. I am not surprised to see the stock falling; usually when IBM buy your products en masse you know something is wrong :)
I don't know what the culture at Apple is. But I don't think their software developers can be anything other than the "norm" - and I am extremely worried about their automated testing culture. Maybe someone can comment.
EDIT: I just remembered my Apple Cr*p folder home to Podcasts, Tips, Apple Watch, Calendar, Health, Apple Store, Apple Maps, Videos, Reminders and Newstand. Podcasts actually cost me money when it started downloaded podcasts over 3G despite me saying wifi only. I think that bug got fixed, but I'll never trust it again. I also forgot about the white elephant that is the Apple Time capsule I purchased. It's slow over wifi from the iMac and was one of the causes of my beachball, but the main issue was it kept saying it couldn't back up because the disk was locked. For a company like Apple who should supposedly simplify backup, the product is a shambles. Maybe this is better now, but I won't be upgrading.
Re: It Just Works
#7A very interesting article. I'm not part of the Apple ecosystem so I have no way to judge its veracity, but in my experience this is a feeling common to quite a lot of users regardless of product or manufacturer. Is this driven by competition? complacency? capriciousness? I've no idea.
Loss of focus and feature creep. They've became an engineering company (as opposed to an "appliances" company, I guess). This, of course, IMO.
Re: It Just Works
#8[deleted]
Re: It Just Works
#9"Like every tech company nowadays, Apple wants to do it all."
I'd say that Apple has always wanted to do it all. They've always built the OS + the hardware + the software. Arguably, it's that "end to end design" that's helped them achieve their success.
Re: It Just Works
#10A very interesting article. I'm not part of the Apple ecosystem so I have no way to judge its veracity, but in my experience this is a feeling common to quite a lot of users regardless of product or manufacturer. Is this driven by competition? complacency? capriciousness? I've no idea.
Loss of focus and feature creep. They've became an engineering company (as opposed to an "appliances" company, I guess). This, of course, IMO.
> Loss of focus and feature creep
My point is though that I've heard this sentiment from Google customers, Microsoft customers etc. In fact to me it seems that I can only think of a few examples of software that seems to consistently improve in people's opinions.
Is there something fundamentally broken in how we develop and produce software as an industry? Is there a reporting bias? It's probably a combination of both with many other unseen factors IMO.