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So, if you send 1 short fax/week (@ $1 for 1-4 pages), your breakeven point just buying a fax machine ($30-50 for entry level on Amazon, new) is less than a year? I work for a business that could use a low-volume faxing service, but the price needs to come down an order of magnitude.
I don’t care how much you can buy one for, I’d pay a premium to not have to have one or set it up.
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The lack of subscription and signup, combined with the pricing, suggest that this is aiming at people who almost never send a fax, and would spend significantly more buying and maintaining a fax machine, compared to a couple dollars on this service. I do hope you find a service that fits your need, but this is very likely not intending to be it.
Right, but is it a viable business if the average customer spends $1-2/year or less? A business phone line ($100/month or less -- crap tier VOIP lines work fine for faxes) and a PCI fax/modem (<$50) should let you send hundreds of pages an hour with no paper or other consumables. It certainly seems like a send-only service that charges $0.01/page is more than viable. Even averaging only a page a minute would be $15/d…
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Yes. Deal with government and/or the medical industry and you'll be sending upwards of 100/month in a small business.
Correct: HIPAA requires mail, fax, or secure web portal. And lots of doctors are small businesses without sophisticated IT investments. Lots of faxing.
Even if we get them set up with some form of HIPAA-compliant secure file transfer service I'm not sure how well it'll work because while I can train and work with the people at that practice, there's not much I can do about the people sending them charts. Best thing I've come up with so far as a quick fix is setting up inbound faxing on their VOIP system with a pool of inbound lines - speed is slower, but they can receive multiple at once and none of them are tying up the main fax line for 3+ hours at a time.
So, if you send 1 short fax/week (@ $1 for 1-4 pages), your breakeven point just buying a fax machine ($30-50 for entry level on Amazon, new) is less than a year? I work for a business that could use a low-volume faxing service, but the price needs to come down an order of magnitude.
No snark, I'm genuinely surprised: Does anyone still use faxes anywhere on the planet? I sent my last fax twelve years ago, and considered that a retrograde outlier. Some agency requiring a signed piece of paper, not accepting my emailed pdf with a pasted in scrawl, but all roses and thank you, sir when same document uploaded to a random webservice and faxed. I do occasionally give up on Humanity.
(Well to be fair I could have posted my offer, or persuaded somebody to drive me to the realtors office, but both would have taken more time - and time is important when multiple people are bidding upon a property.)
No snark, I'm genuinely surprised: Does anyone still use faxes anywhere on the planet? I sent my last fax twelve years ago, and considered that a retrograde outlier. Some agency requiring a signed piece of paper, not accepting my emailed pdf with a pasted in scrawl, but all roses and thank you, sir when same document uploaded to a random webservice and faxed. I do occasionally give up on Humanity.
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Faxing medical documents.
SRFax lists healthcare solutions on its site, and Faxage says "All of our fax service plans come with HIPAA compliance standard - No need for a 'special' plan or to pay extra for HIPAA related security features" and you can contact them for a BAA. Other than that you can do things in-house with Hylafax and either hardware (e.g. Mainpine boards, expensive but they Just Work) or software solutions. My experience with s…
And 9600 is usually required to get faxes through to a lot of places, because everyone is trying to do fax over VoIP, and that is generally tough sledding, if it's possible at all.
So, if you send 1 short fax/week (@ $1 for 1-4 pages), your breakeven point just buying a fax machine ($30-50 for entry level on Amazon, new) is less than a year? I work for a business that could use a low-volume faxing service, but the price needs to come down an order of magnitude.
You're forgetting the cost of a landline each month.
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This is correct. The top payment processors all have a fixed component to their fees - we just absorb it into our pricing structure.
The transaction fee for $1 is still a lot. For example, in Stripe's case it would be 2.9% + 30¢ so about 33 cents. I guess if that's an acceptable margin, it's no big deal, but I was just curious if your company got discounted fees.