Ask HN: Anyone from Google here? The new Gmail UI is painful
41–50 of 283 posts
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#42I also get gmail from another account, and he gets mine.
At least it is not as bad as Skype. Woke up one day a week ago, hit Upgrade, and now Skype doesn't work -- whatsoever. Nothing I can do.
Essentially if I didn't have experience as a level 3 support engineer, I'd be out of business.
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#43As much as the comments here are mostly leaning towards one side keep in mind that 99% of the users probably don't care and I'm sure they have the data to back this up.
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#44Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#45Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#46Google web UX has gotten horrific. I used to visit Google News multiple times per day. Then the UX went to hell there too. Each iteration became worse. After the latest changes, it became so unbearably hideous and clunky that I couldn't stand it anymore. I got mad every time I loaded the site. But years of keyboard memory still had me typing in the URL constantly, getting mad every time it loaded up. I finally black…
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#47As much as the comments here are mostly leaning towards one side keep in mind that 99% of the users probably don't care and I'm sure they have the data to back this up.
Where would they get that data? Users are given no way to voice negative feedback. If most users are like most non-techies I know, I assure you, they do care. There's just nothing they can do, beyond telling first couple people they encounter that they hate the new UI, and carrying on with their lives. Because what are they going to do? Move 10 years of their e-mail history to Microsoft and IM/phone 500 people about…
The gmail product forums, monitoring sites like reddit, HN, and Twitter, focus groups and UX studies, internal dogfooders and trusted external testers, metrics from experimental or holdback groups, etc.
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#48Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#49I do consulting work and am regularly given an account on the company's email system. More recently they're using GMail underneath, so now I've apparently got a dozen accounts on GMail. And GMail, bless it, when I login through the company's system clocks me through to a "Choose which account" system. My reaction is to open a new tab and login again, and it usually takes me straight through to the actual email withou…
Re: Ask HN: Anyone from Google here? The new Gmail UI is painful
#50Get Thunderbird (or any other standalone email app). Extremely traditional UI, and better responsiveness due to no frill JS and no tracking. Bonus, even read your emails offline! Innovation!