241–250 of 255 posts
The page took over a minute to load for me. After hitting reload -> 4.5 seconds for the main rentpost.com/ to load, 12s for combine.php, 20s for typekit javascript (which seemed to block anything from loading until it was done, including resources from rentpost.com domain and jquery from the google ajax api). After these resources are in my browser cache, the load time is normal (400ms) but the first load and after a…
Website looks great but the copy needs some serious work. The main phrase: Start Simplifying Rent™ in the RentPost Cloud If you make the lady at my leasing office read this, she will be like 'What????' Connect with tenants effortlessly I don't think the landlord wants to connect with the tenant. He is interested in collecting rent. "We're just getting warmed up; get on the bandwagon." Why should I care that you are w…
we are targeting a more technical audience right now while we get our feet in the door. We feel this is the best audience to help us get going. If we start to see issues with traction (it's been great so far), we will pivot as needed.
Still, hats off to you for actually sticking with a vision and building something. Best of luck and great job,
I worked on vaguely similar concept about 12 months ago and it is definitely an interesting space. Our angle was to try to remove the need for a real estate agent by empowering landlords.
My advice for your system is to get out there and sell, sell, sell. You'll only get better by direct sales, you'll only get traction via direct sales. They won't come to you, you'll need to bust your ass convincing them to get on board. If you do that then the copy doesn't mean a thing.
RentMonitor beat you to the punch. What would you say the advantages of choosing RentPost over RentMonitor are?
Earlier quoted context omitted.
I'm not trying to attack you personally, but your response is typical of the real estate industry, and exactly why there's a hole in the market worth billions. For whatever reason, customer service is almost uniformly bad in the real estate industry. It's so bad, people don't even realize how bad it is, because they've never had anything else to choose from. For example, this kind of attitude makes me really sad: I t…
How did you come off saying that our customer service is bad? Thats a pretty big jump without knowing me or our business. Dont assume that because we dont want to induce more work orders / complaints that we have bad service. What you are saying is "bad" is akin to me asking why sites dont have a "Dissatisfied? Click here for a refund" button on every page. Providing absolute ultimate customer service will cause you…
I have hated every single landlord I've ever had. They have no online payment systems. I can't lodge tickets easily. I have no transparency if work is being done, if my ticket is moving.
The reason your customers whine is because they LIVE in those properties. You're making a fair chunk of money from having someone live there, and for the most part it seems the estate agents just want to take their cut and have the customers leave them alone.
It's so prevalent that I now assume it's the default case for real estate: sucking.
Earlier quoted context omitted.
It may not be bad, but it sounds like there's zero accountability. If I ask my building manager to fix a leaky faucet, there's no paperwork, and if he ignores me for two months, what's my recourse - assuming that my property owners aren't as on the ball as you and your dad?
That's why you have a lease. It should outline the manager's responsibilities re: maintenance. Your options for recourse are numerous, from filing a lawsuit to not renewing your rent and moving on.
Why should my option be "Sue or pay thousands of dollars to move" if the landlord just elects not to fix something?
Earlier quoted context omitted.
How did you come off saying that our customer service is bad? Thats a pretty big jump without knowing me or our business. Dont assume that because we dont want to induce more work orders / complaints that we have bad service. What you are saying is "bad" is akin to me asking why sites dont have a "Dissatisfied? Click here for a refund" button on every page. Providing absolute ultimate customer service will cause you…
@pinksoda We fix sinks and whatnot right away- If you dont,they only become bigger issues. :) Its stuff like "Can I have 13 small dogs in my apartment" that gets to you.
So, "Can I have [more then \d+|a dog|\d+ cats]" automatically gets them a "Your lease only allows for 2 small animals. Does this answer your question?" type response.
Earlier quoted context omitted.
I have all of those with my credit union in the US. Heck, every bill I pay using online bill pay gives me rewards points typical to what using a CC would do. This includes paying bills where the credit union ends up mailing a physical cashiers check. All of the above with no charges, although they may have a requirement to have direct deposit set up.
That seems like the exception in the US though. In the UK using cheques for anything is the rare exception. The plan is to phase them out within a few years, but already hardly anyone uses them any more.
It's the exception for banks, but credit unions are generally good to their customers. The few dealings I've had with BofA for example left me wondering why anyone would ever deal with them. At my credit union the people are friendly and when I used to go to a branch they actually knew me.
what technology you use - php, ruby ? and why
Very well designed! One thing: out of context in a tab, your favicon could seem inadvertently religious†. †: http://en.wikipedia.org/wiki/Christian_cross