Live data from Hacker News

Ask HN: Help – Locked out of 10 years Gmail account

news.ycombinator.com

191–200 of 261 posts

Re: Ask HN: Help – Locked out of 10 years Gmail account

#191

Earlier quoted context omitted.

I know it seems lo-tech, but it's a good idea to print out the ten Gmail recovery codes and keep them in a safe place. I've done the same for GitHub too.

We’ve gone full circle to the the idea of post-it note credentials

That's where 'safe place' comes in. It's the intended use of backup codes.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#192

I made the jump to Fastmail and I'm very happy with it. Web interface is at least as good as Gmail's. Thunderbird keeps a local copy of my emails, I control the email domain. I can create backups. The second you get back in you gotta get off this platform.

I love Gmail’s automated inbox categories. Looks like Fastmail doesn’t have that?

(I know I can set up manual filters. I prefer it to be done for me automatically.)

Re: Ask HN: Help – Locked out of 10 years Gmail account

#193
post #84

Google gave away the Google Voice number I had since the GrandCentral days, a number obviously used daily with purchased credits in the account and religiously confirmed linked number. Zero customer support, no way to get the number returned and no refund on existing credits for toll services. And to add to the pain, they won’t give me a new GV number because it sees my linked number as a spam source and never sends…

Wow, that's particularly egregious.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#194
post #84

Google gave away the Google Voice number I had since the GrandCentral days, a number obviously used daily with purchased credits in the account and religiously confirmed linked number. Zero customer support, no way to get the number returned and no refund on existing credits for toll services. And to add to the pain, they won’t give me a new GV number because it sees my linked number as a spam source and never sends…

What do you mean they gave it away? I don't have a linked number to my GV anymore I just use it for 2fa codes... Is that not safe? Edit: MAKE YOUR NUMBER PERMANENT if you don't want to lose it due to 6 months inactivity. It's 20$. Also ported numbers are never recycled. I am happy with GV and will always use it.

They gave it to another GV user without warning, within 24 hours of its last use.

You can not imagine the pain of having to recover the three accounts using that number for 2FA.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#195
post #190
post #82

Can someone explain how it’s anything but completely insane for an online service to deny access to someone with a *correct* password?? This isn’t someone getting locked out because they forgot their password (where I can at least understand why the user is at fault).

I have the correct passwords for gazillions of gmail accounts (that are not mine) because people reuse passwords constantly .

Give us an example. Which password for which email account? :)

Re: Ask HN: Help – Locked out of 10 years Gmail account

#196

I made the jump to Fastmail and I'm very happy with it. Web interface is at least as good as Gmail's. Thunderbird keeps a local copy of my emails, I control the email domain. I can create backups. The second you get back in you gotta get off this platform.

I love Gmail’s automated inbox categories. Looks like Fastmail doesn’t have that? (I know I can set up manual filters. I prefer it to be done for me automatically.)

so, they read and profile your emails, and then categorize that for you, and you love that?

ok, we are different

Re: Ask HN: Help – Locked out of 10 years Gmail account

#197

Earlier quoted context omitted.

A few days ago I was going through an old Gmail account, and decided to get my data through Takeout. Told me it'd take a few hours, and the next day I had a link ready. Click the link, enter the password, it tells me I need a verification code that it wants to send to an address that stopped existing 15 years ago. As it turns out, Google is not sufficiently convinced that I am in fact the owner of the account, so it…

Takeout is a feature that Google was kind of forced to implement because of GDPR compliance. But they still try their best to make it so bad that people won't think of using it. First, getting to a point where you can actually schedule the creation of a zip takes a lot of clicking around - just to make sure that people won't bump into it unless they're explicitly searching for it. Second, the process is painfully slo…

I tried Takeout on my main account, and I have to say I'm surprised. Took about an hour to process and it allowed me to download everything.

While I was waiting on that, I finally paid for a proper email service and migrated my domain, so I have a copy of my Gmail data and a working, Google-free email service now.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#198
post #32
post #7

I've been locked out of 17 year old gmail account for awhile now because I refuse to sync my phone to it. I only want to login to delete the contents and deactivate the account. It still forwards to my Thunderbird which is how I noticed Google stops dedicating spam protection to un-synced accounts (or something). So, they want me to go away, and I want to go away, but they won't let me go away.

> to delete the contents and deactivate the account Are you in the EU? Google's DPO or your country's data protection authority might want to hear about it.

Nope, I'm in the US and here in the US Google acts as an extension of our intelligence agencies so we have no recourse. They're effectively part of the surveillance state, thus untouchable.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#199

This prompted me to download Thunderbird - was very easy to get started (it basically provided a wizard with some basic inputs and started fetching messages immediately using POP).

Thunderbird? Marty, I'll need to fix the time circuits, we've travelled back to 2006! But seriously, what's next? Switching to IE from Chrome? Back to MS Office from Docs? The more things change the more they stay the same...

What's wrong with Thunderbird? My workplace uses it, my family's small business uses it, I use it.

Has lots of features, doesn't require a fast stable Internet connection, and there's no risk of losing your emails because $provider locked you out.

Plus if you have multiple email accounts, it's super convenient to get them all in one place.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#200

Earlier quoted context omitted.

I love Gmail’s automated inbox categories. Looks like Fastmail doesn’t have that? (I know I can set up manual filters. I prefer it to be done for me automatically.)

so, they read and profile your emails, and then categorize that for you, and you love that? ok, we are different

Are you implying there is any email provider that doesn't have access to your emails?

How does Fastmail determine which ones are spam?

Post reply on HN